Job Description
Experian has an immediate opening for an experienced Call Center Scheduling Analyst who will be responsible for accurate and timely maintenance of agent schedules to ensure a proper balance staffing group.
JOB DESCRIPTION:
The successful candidate will work with a global team to create and maintain agent schedules, pre-plan off-the-phone activities, maintain and track agent resources across multiple contact centers and client groupings.
KEY RESPONSIBILITIES:
Qualifications
JOB REQUIREMENTS:
SKILL REQUIREMENTS:
Additional Information
_Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is THE POWER OF YOU and it ensures that we live what we believe._ll your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.