Job Description

Experian Consumer Services is seeking a talented Product Designer. This role will report to one of our Product Design Managers and will create innovative and best-in-class product experiences for our portfolio of responsive/adaptive websites. The ideal candidate should be able to formulate a product design perspective and draw inspiration from latest industry trends and design thinking best practices. The ideal candidate is passionate about inventing best-in-class products and is a tireless advocate for the end user, with deep empathy for their everyday struggles and challenges, and unwavering in providing the best possible experiences for our customers.

WHAT YOU’LL BE DOING

• Work closely with the development team to deliver on-time, on budget, high value projects.
• Design useful, usable and delightful experiences across Experian’s responsive/adaptive websites and native mobile apps (iOS and Android)
• Leverage established vision, strategy, to design a user experience that ensures a consistent, compelling and evolving customer experience
• Promote overall awareness and competence in design research and design thinking, by articulating vision to other teams across the organization who also contribute to the user experience of our products
• Deliver quality UX flows and patterns, UI design, interactive and data visualization design, UX research, usability testing, and visual design
• Create design specifications and design standards in the form of user journeys, storyboards, interaction models, process flows, information architecture, wireframes, prototypes and UI/functional design specs to ensure each digital experience logically flows from one step to the next
• Collaborate with Digital Marketing, Creative, Marketing, Content, Social, Technology, and Business stakeholders on product requirements
• Create solutions designed to scale and grow over time, as product functionality and content matures and as user requirements evolve
• Conduct usability testing through prototyping and research efforts to ensure that all projects are driven by user needs and business outcomes
• Understand qualitative and quantitative research data, business goals and requirements, and translate them into functional designs

Qualifications

WHAT YOUR BACKGROUND LOOKS LIKE

• Bachelor’s degree in Visual Design, Interaction Design/UX or similar field from an accredited four-year university required.
• 3-5+ years of relevant work experience in research, UX, and product design
• Mastery of UX Design principles and deliverables, including rapid prototyping, site maps, information architecture, user personas, wireframes, and flows
• Highly skilled in designing cohesive digital experiences across a number of different customer touch/interaction points via connected devices (e.g., laptops, smartphones, phablets, tablets, watches, TVs) and platforms (e.g., web, iOS, Android)
• Deep expertise across all facets of human-centered design and user experience, spanning UX strategy, experience/interaction design, user research/assessment, prototyping, visual design, and user adoption
• Portfolio of work showing product design for responsive/adaptive websites

PERKS

• During this pandemic, all Experian employees are working remotely. Once it’s safe to do so, we’ll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.
• Three weeks of vacation to start, five sick days and two volunteer days (plus eleven paid holidays)
• Competitive pay and comprehensive benefits package, with a bonus target of 10%
• Flexible work schedule and relaxed dress code
• This is a fully remote team so you can be based anywhere in the US for this position.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.