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Senior Customer Service Manager

MCKEAN DEFENSE/CABRILLO TECHNOLOGIES

Senior Customer Service Manager

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    McKean Defense is a Naval Life Cycle Management, Engineering, Enterprise Transformation and Program Management business headquartered in Philadelphia, PA. McKean’s engineers, developers, technical staff, programmers, analysts, and program managers identify and deploy new shipboard technologies, integrate information technology across shipboard platforms, and develop strategies to support the Warfighter. McKean’s employees create strategic solutions to help customers reach new levels of mission support and transform their organizations. McKean Defense values the life experiences of potential candidates, including those who have served our Military. Currently, 38% of McKean’s employees are veterans.

    McKean Defense is seeking an INFORMATION SYSTEMS SECURITY ENGINEER (ISSE) to support U.S. Navy afloat and ashore programs.

    • Provide system engineering and technical assistance support as requested by stakeholders.
    • Perform vulnerability testing using system test tools (i.e. ACAS/Nessus, Security Content Automation Protocol (SCAP)
    • Implement Security Technical Implementation Guides (STIGs)
    • Maintain the security posture of IT systems to include patching, implementing STIGs, analyzing network traffic, and applying new physical security measures.
    • Support the development of Risk Management Framework (RMF) / Assessment & Authorization (A&A) documentation, providing technical inputs as needed.

    Required Skills

    • Prior experience utilizing vulnerability assessment tools
    • Prior experience maintaining or configuring operating system such as Windows, Linux, VxWorks, or other embedded operating systems
    • Knowledge and/or experience with Risk Management Framework (RMF) process a plus.
    • Excellent communication skills, both written and verbal.

    Required Experience

    Bachelor’s Degree in Computer Science, Electrical Engineering, Computer Engineering, Cyber Security, Information Technology, or Networking.

    At minimum 2 years of professional experience in an information technology, cybersecurity, and/or engineering role.

    Security+ certification requried.

    Candidate is required to have an Active DoD Secret clearance, or the ability to obtain one.

    Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

    McKean Defense is an E-Verify company.

  • Qualifications

    <ul> <li>Prior experience utilizing vulnerability assessment tools</li> <li><span style="font-style: inherit; font-weight: inherit;"> Prior experience maintaining or configuring operating system such as Windows, Linux, VxWorks, or other embedded operating systems</span></li> <li><span style="font-style: inherit; font-weight: inherit;"> Knowledge and/or experience with Risk Management Framework (RMF) process a plus.</span></li> <li><span style="font-style: inherit; font-weight: inherit;"> Excellent communication skills, both written and verbal.</span></li> </ul>