Call Center Conservation Specialist Evening Shift - Waco
Exotic Metals Forming, a division of Parker Hannifin, is seeking an Account Manager at our headquarters in Kent, WA. As an Account Manager, your primary responsibility is developing and maintaining long-term, post-sales relationships with our customers. You will collaborate with project management and at times be the project manager to ensure successful implementations and focus on relationship management to ensure that the customers continue to receive on-going support.
Your core responsibilities are to engage with the appropriate contacts to ensure that their changing business objectives are identified and are being shared internally. You play the role of the customer's advocate to ensure they are receiving appropriate support from all areas of the business.
To be successful in this role, you will need to be goal-driven, creative, detail-oriented, have solid project management skills, and be enthusiastic about providing exceptional service to meet our customers' business needs. The Account Manager will also be expected to take on a support role within the customer project team, assuming an active role supporting projects that will contribute towards the team's growth and objectives.
RESPONSIBILITIES:
Required Skills Required Experience
EDUCATION, SKILLS, AND EXPERIENCE:
This position is subject to meeting export compliance eligibility requirements. Completion of a U.S. Export Compliance Notice is required. Prospective employees must identify their status as a U.S. or Foreign Person, as well as their country of citizenship and residence.
Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship is required for most positions. Minority/Female/Disability/Veteran/VEVRAA Federal Contractor If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf (06/20/2006) (C/O July 2015) Update 11/19/2020
KNOWLEDGE, SKILLS & ABILITIES:
This position requires a combination of exceptional interpersonal, communication, organizational, and various service desk and systems administration abilities.
In addition: