Job Description

Reporting to the Analytics Consulting Manager, the Collections Optimization Consultant will provide Experian Health clients with analytics-based best practices and consulting services.

Specifically, you will thoroughly assess our client's use of Experian's Collections Optimization Manager solution's systems and financial performance. Make recommendations to optimize patient collections by leveraging analytics to streamline and enhance revenue cycle self-pay operations and fulfillment strategies.

The Collections Optimization Consultant will exceed client expectations through product and process knowledge, as well as successful navigation through complex implementation, regulatory, and multi-partner requirements.

You will:

• Prepare and conduct operational and organizational assessments, using best practice analytical tools. Make recommendations related to workflow re-design, organizational design, change management, and deliver the results of analysis that optimizes our solutions performance and provides the basis for lasting results.
• Collaborate with internal development and technical support, to resolve issues; bridging the gap between non-technical user perspective and technical IT perspective.
• Analyze and facilitate resolution of complex issues, from internal and external clients
• Learn, understand, and identify customer problems, and recognize core issues

Qualifications

• 4+ years' experience in healthcare revenue cycle self-pay consulting, ·
• Experience leading process improvement projects, in the healthcare revenue cycle industry
• Healthcare software technical implementation experience
• Project management experience
• Bachelor's degree
• Up to 20% future travel

Additional Information

Benefits/Perks:

• This role is remote from within the U.S.
• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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