Application Intern Requisition ID 2018-22893 Job Locations US-IL-Effingham Category Information Technology More information about this job Overview Application Intern The application intern is responsible for assisting in the day to day functions of the applications group to support Heartland Dental. These functions include supporting internally and externally developed custom application and reporting solutions and off-the-shelf software. Additionally, an application intern is assigned skill-appropriate project work to be mutually beneficial to the interns education and Heartland Dental. A mentor is assigned to assist the intern in acclimating to the environment and ensuring both parties needs are met. Responsibilities As an Application Intern, you would be working on the following ten business goals: Learn structure of IT and the applications and reporting environments Learn structure of the company and the Heartland business model Assist in the upkeep and maintenance of the application environment Regularly review the issue ticket queue to ensure concerns are being routed appropriately Assist in manually executing test cases for application change management Follow process of entering all changes into change management system Assist in the upkeep of the application portfolio and auditing for accuracy Participate in regular team training Assist in the reporting environment setup and maintenance Complete exit interview and evaluation of overall IT Applications Internship process Qualifications Minimum Requirements Strong communication skills, both oral and written, in order to effectively interact with customers and coworkers Ability to prioritize and manage multiple efforts at the same time with good time management skills Ability to assist in troubleshooting applications or reports Ability to recognize and report business value Ability to diagram and document business processes for both a technical and non-technical audience Desirable Qualificaitons Organized Strong communication Results focused Self-starter Big-picture oriented We put our people first at Heartland Dental, and that shows in our generous benefits package. Company retains the sole discretion to change the duties of the position at any time. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. Options Apply for this job online Apply Share Refer this job to a friend Refer Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration. Socialize this job opportunity to a friend, colleague, or family member: Back to Home/Start Page Application FAQs Software Powered by iCIMS www.icims.com