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Customer Service Representative

Helpmates Companies

Customer Service Representative

Santa Fe Springs, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a FULL-TIME Customer Service Rep for a busy Distribution center.

    WITH A COMMITMENT TO BUILDING LONG TERM RELATIONSHIPS THIS OPPORTUNITY IS IDEAL FOR ANYONE LOOKING FOR A STABLE COMPANY TO WORK WITH. APPLY TODAY TO BE CONSIDERED FOR THIS OPPORTUNITY.

    JOB DUTIES FOR THE CUSTOMER SERVICE REP:

    • Communicate with customers via phone, email, and fax.
    • Process orders in a fast-paced environment.
    • Provide knowledgeable answers to questions about product, pricing, and availability.
    • Work with internal departments to meet customer’s needs.
    • Work with customers to resolve product issues, shipping inquiries, and order status questions.
    • Submit quotes for quantity and custom items.
    • No travel required

    QUALIFICATIONS OF THE CUSTOMER SERVICE REP:

    • Associate degree preferred
    • Must be able to work well under pressure, and provide superior customer service
    • 1 to 2 years customer service experience PREFERRED
    • Reliable transportation
    • Fluent in English/Spanish (read, speak, write) Bilingual is a plus

    ADDITIONAL INFO:

    • Work hours are Monday – Friday 8:30am- 5pm, or 9am-5:30pm

    “MY EXPERIENCE WITH HELPMATES HAS BEEN AMAZING. THEY REALLY TOOK THE TIME TO GET TO KNOW ME AND MY NEEDS AND FOUND ME MY DREAM JOB!!.”– HELPMATES SPECIALIST

    “HELPMATES HAS ALWAYS BEEN A RELIABLE PARTNER, PROVIDING CAPABLE STAFF TO MEET OUR AGGRESSIVE AND EVER CHANGING PRODUCTION NEEDS. I VALUE AND APPRECIATE MY RELATIONSHIP WITH HELPMATES AND RECOMMEND THEM TO ANY ORGANIZATION WITH STAFFING NEEDS.” – HELPMATES CLIENT

    HELPMATES

    Helpmates goes beyond placing you at a job, as we assess your skills, your interests and determine the best culture and fit to showcase your unique talents. We’ve been working with top employers across Southern California for over 40 years, and as a result, we have access to unique career opportunities you won’t find anywhere else.

    Helpmates is an Equal Opportunity Employer (EOE). We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Employment and Housing Act (FEHA).

  • Industry
    Human Resources