Dispatcher Hobart Service 27 reviews - Atlanta, GA 30341 Dispatcher
Atlanta, GA Job Description: Due to continued growth, Hobart Service is
looking for an experienced Dispatcher to join their team. This position
is under the close direction of a District Manager. The selected
candidate will perform a variety of duties associated with the
dispatching functions in order to provide prompt and efficient service
to our customers. There will be frequent contact with Branch employees
and constant contact with customers and other outside personnel,
requiring more than ordinary courtesy and tact to establish and maintain
good customer relations. You will have occasional work with confidential
data where the effect of any disclosure may have an impact on the
business. General Duties: * Answer all incoming telephone service
requests and log customer service calls with all pertinent information
in system. * Schedule service calls to techs and supply information
needed by Service Tech, anddetermine priorities to be assigned to
service calls. * Maintain follow up system for parts ordered by Service
Techs to ensure complete customer satisfaction per company policies and
guidelines. * Maintain Inspection List, Automatic Scale. Wrapper and
General Line. * Maintain File of Equipment.This could include calling
customers concerning estimates for overhauls, prices for new equipment,
and completion of services. * Perform clerical functions, as necessary,
such as assisting with tracking of consignment, assisting walk-in
customers, shipping/receiving, handling phone calls for supervisor, etc.
- Train or cross train other employees as requested. * Follow up on
completed service calls to verify customer satisfaction and promote
service contracts. * Print out and mail invoices * Do 3rd party billing
- Schedule PM's * Prepare quotes for repairs. Minimum Qualifications: *
Accredited High School diploma, Business or trade school or GED * 1-2
years of experience * Handle competing/multiple priorities * Computer
Skills: Microsoft Office products excel, Word, Outlook * Excellent
verbal, written and interpersonal communication skills Physical
Requirements: * Required to sit for prolonged periods of time *
Extensive periods of time on phone * Lifting 50-75 lbs with or without
assistance * Climbing up to 8 ft with ladder * Kneeling, squatting,
bending, pushing/pulling * Exposure to noise, heat, cold, slippery, wet
conditions * OT as required If you are a Dispatcher who feels
comfortable and confident with the skills mentioned above, please apply
today! Pre-employment screenings performed (which includes background
checks and drug screening) NO PHONE CALLS PLEASE Hobart Service is an
equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, national origin, disability status, protected veteran status, or
any other characteristic protected by law. ITW and Hobart Service are
committed to providing a healthy and safe environment for all employees.
To demonstrate this commitment, Hobart Service is tobacco-free
(including e-cigarettes) on campuses and within company vehicles and
maintains a drug-free workplace. If you are a qualified individual with
a disability and are unable or limited in your ability to use or access
the online application system process due to your disability, please
contact Human Resources at service.hr@hobartservice.com to request
assistance. No other requests will be acknowledged. In accordance with
the San Francisco Fair Chance Ordinance, Hobart Service considers all
qualified applicants with a criminal history. 6 hours ago - save job -
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GA Hobart Service Hobart Service 27 reviews While running a business you
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