Job Description

JOB SUMMARY

The Region Operations Manager plays a crucial role within the organization. They are responsible for managing equipment installations and the day–to–day operations of multiple branches within a territory and for planning, directing, and setting high-level goals. Additionally, they will partner with Human Resources Business Partner (HRBP) to ensure adherence to the company’s policies and procedures. The ideal candidate will have an entrepreneurial spirit, a strategic mindset, and the ability to cultivate innovation.

RESPONSIBILITIES

• STRATEGIC LEADERSHIP: Develop and implement high-level goals that align with the business objectives to drive the overall success of the territory. Anticipate future trends and implications accurately to create sustainable value.
• ACTION ORIENTED: Identify and seize new opportunities through strategic initiatives. Analyze performance data to recommend productivity, profitability, and customer satisfaction improvements.
• CUSTOMER FOCUS: Cultivate external relationships with clients and vendors, manage customer relationships strategically, build solid connections, and deliver customer-centric solutions aligned with strategic goals to reduce conflict and grow the business.
• BUILD NETWORKS: Collaborate with the Internal & External Sales and Equipment teams to achieve shared strategic objectives.
• DEVELOP TALENT: Attract and select diverse and high-caliber leadership talent. Prioritize the development of others through coaching, feedback, exposure, and strategic career moves.
• FINANCIAL ACUMEN: Manage the P&L of the business strategically. Use financial analysis to generate, evaluate, and act on strategic options and opportunities.
• MANAGE AMBIGUITY: Point of contact for escalation concerns, able to resolve complex issues strategically, which impact current and future business needs.

Qualifications

MINIMUM QUALIFICATIONS

• 7 – 10 years of leadership experience in the Equipment Service Industry
• Bachelor's Degree or equivalent experience. (Master's degree strongly preferred.)
• Project Management Professional (PMP) (optional)
• Ability and willingness to travel up to 50%
• Proficient in Microsoft Office Suite.
• Must be based in the Chicago/Milwaukee/Indianapolis area

Additional Information

WHY WORK FOR US?

• Competitive pay
• Great insurance options with low premiums
• Paid vacation and holidays
• 401K with company match
• Extensive on-the-job, online, and classroom training
• Service vehicle, uniforms, and safety equipment provided
• Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance. No other requests will be acknowledged.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.