JOB SUMMARY

The IT Network Administrator II will maintain computer infrastructures with emphasis on networking and Telecom. on-site servers, software-network interactions as well as network integrity, redundancy, and resiliency are the key areas of focus. Other tasks may also be required from time to time, at the discretion of management, in order to achieve department and company objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Network Infrastructure – Design, develop, test, modify, monitor, and deploy the network infrastructure including but not limited to switches, routers, firewall, fiber and copper cabling as well as provide support for remote offices.

· Responsible to assist in Network Administration and Support at all Radwell Locations.

· Provides input on new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.

· Perform troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.

· Server Infrastructure – Assist in Design, develop, test, modify, monitor, deploy, and optimize the server infrastructure and Microsoft systems, including but not limited to security, spam filtering, email systems, file storing/server, group policies, hardware/software performance, active directory, domain administration, web server administration and maintenance, and standardization and compliance concerns.

· Telecommunications - Design, develop, test, modify, monitor, deploy, and optimize all Telecommunications systems and related equipment including management and administration of corporate cell phones.

· Software Deployment Projects – IT Network Administrator is also required to document standard administrative processes and system outages. In the case of outages, IT Network Administrator will work with team and conduct root cause analysis and research/recommend improvements to management.

· Security – Responsible for being diligent with ensuring that system patches are tested and applied.

May be modified from time to time. Other duties, tasks and work may be assigned.

METRICS

• To consistently meet deadlines and objectives as agreed and typically described in quarterly reviews or through other project planning efforts
• To handle ongoing projects and day-to-day demands that are not identified in formal quarterly objectives in a timely and accurate manner
• Adherence to budgets
• Adherence to/achievement of benefits described in project business case (cost/benefit) analyses
• IT Network Administrator will be measured by Monthly Project Completion and systems uptime.

QUALIFICATIONS

Knowledge of: Operating systems; current equipment and technologies in use; Windows system administration, enterprise backup and recovery procedures, and system performance monitoring tools;

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It is essential that candidate possesses or can quickly acquire the necessary knowledge of the following systems, which are crucial to the business:

· Cisco Catalyst and Nexus Switches

· Genesys Cloud

· Windows 2016 server and later

· Active Directory

· Cisco UCS Blades

· Palo Alto Firewalls

· Microsoft IIS

· O365

· MS SQL Server

· SolarWinds Monitoring Products

· Performance Monitoring Tools

· Backup and Disaster Recovery Tools

· Microsoft Office applications and Tools

· Microsoft System Center Suite

· Azure

· Meraki

**KNOWLEDGE & SKILLS REQUIRED **

• Work independently with little or no supervision
• Ability to multi-task
• Ability to work at fast pace
• Attention to detail
• Ability to problem solve
• Strong writing and communication skills
• Sensitivity to user needs
• Ability to Automate simpler tasks
• Ability to write documentation to enable delegation

**EDUCATION & EXPERIENCE **

· High School Diploma and/or technical school required

• Five or more years related experience and/or training preferred
• Technical product knowledge preferred

**PHYSICAL DEMANDS **

• Work environment includes typical computer-related noise levels and paper, and equipment generated dust.
• Exposure to video display terminals occurs on a regular basis.
• Incumbent is on call to provide support services during off hours.
• Scheduled night and weekend work is required.
• Occasional Domestic and International travel may be required.
• Occasional sitting, frequent walking, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling, continuous standing and repetitive hand motion.
• Lifting requirements include occasional lifting of 50 pounds with more frequent lifting of 10 pounds.

WORK SCHEDULE

This is an exempt position which requires a work schedule that will achieve the results and objectives identified by the company and the IT Operations Manager. Generally, the company operates at normal business hours, which are 8:00am to 5:00pm Monday through Friday. Nights and weekends may be worked at the IT Operations Manager’s discretion based on current project and implementation needs, deadlines, and workload.

SALARY RANGE INFORMATION:

• The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job related-skills, experience, and relevant education or training.

SALARY RANGE: $80k-90k

Required Skills

Required Experience