Insurance Verification and Scheduling Coordinator

Location: Tampa, 33614 – This position is onsite

Pay: $22.00 per hour

Type: Contract to hire

Schedule: M-F, 8:00 AM to 5:00 PM EST

Job description:

1. Verify Insurance Coverage: Confirm patient health and auto insurance eligibility, benefits, and claim details prior to appointments.
2. Authorization Management: Secure necessary pre-authorizations and referrals in compliance with insurance requirements.
3. Appointment Coordination: Schedule patient visits efficiently, aligning with provider availability and patient preferences.
4. Communication & Documentation: Liaise with insurance companies, law offices, and internal teams; maintain accurate records in eClinicalWorks.
5. Customer Service Excellence: Address patient inquiries regarding insurance and scheduling with professionalism and empathy.

Nice to have:

• Bilingual: Spanish/English
• Physical therapy experience
• Occupational therapy experience
• Chiropractor experience
• eClinicalWorks
• Experience with adjusters, case managers, law enforcement about personal injury cases

Requirements:

• Dress code:  Gray scrubs required, stipend will be provided
• Must have (1-3) years of recent experience with personal injury cases and verifying auto insurance.
• Must Have (1-3) years in a recent medical insurance verification and/or scheduling administrative role
• Must have strong written and verbal communication skills in a fast-paced environment.
• Must be MS Office proficient, able to use health record systems.
• High school diploma or equivalent
• Background check required
• Drug screening required