WE ARE HIRING A TALENTED BI-LINGUAL (SPANISH) CUSTOMER SERVICE ASSOCIATE!

POSITION SUMMARY

Join our Customer Service team and play a key role in customer communication! In this role, you are responsible for performing a variety of duties including order processing, inventory allocations and problem solving resolution.

DUTIES AND RESPONSIBILITIES

• Provide timely and accurate order entry, receiving orders by phone, email or online systems
• Leads resolution of customer issues; partners with sales team and installation team to promptly identify effective resolution to customer issues and concerns
• Provides effective communication within the branch office between Branch Manager, warehouse, installation, and sales teams
• Other clerical or administrative duties as needed
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds

SCHEDULE: MONDAY - FRIDAY, 8AM - 5PM

BENEFITS OFFERED

• Excellent benefit coverage including: medical, dental, vision
• Company 401(k) with up to 6% match
• Generous Vacation, Sick, Holiday, Floating and Volunteer time pay and much more!

JOB QUALIFICATIONS

• 1+ year of customer service or related experience
• Proficient data entry, comfortable with computers, and ability to learn new systems
• Accuracy, attention to detail, and effective multitasking skills
• Team player with the ability to work with internal and external customers professionally and courteously to resolve time sensitive issues

WORKING CONDITIONS

• Monday - Friday position, during business hours
• Ability to work at a computer for long periods of time
• Must have mental processes for reasoning, remembering, mathematics and language ability to perform the duties proficiently
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50+ pound