JOB SUMMARY

Monday-Friday 8am-5pm

The Inventory & Production Operations Specialist is accountable for end-to-end inventory integrity and production material readiness across the facility. This role ensures that materials, components, and consumables are accurately controlled, strategically positioned, and continuously available to support production, repair, and service operations. Acting as a key operational partner to Production, Service Writing, and Procurement, this position drives workflow efficiency, minimizes downtime, reduces inventory risk, and enables on-time delivery while upholding safety, quality, and cost standards.

This role operates with a high degree of autonomy and is expected to identify risks, implement process improvements, and proactively resolve inventory and production constraints before they impact performance.

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ESSENTIAL DUTIES AND RESPONSIBILITIES

Inventory Ownership & Control

• Own daily inventory accuracy and integrity across assigned production and repair areas.
• Establish and maintain disciplined bin management standards to support traceability, efficiency, and visual control.
• Perform and lead cycle count programs for small parts, consumables, and high-risk inventory categories; analyze variances and implement corrective actions.
• Investigate, reconcile, and resolve inventory discrepancies, including condition mismatches, receipt errors, usage variances, and system inaccuracies.
• Maintain accurate part numbers, quantities, locations, and status within the inventory management system.
• Manage scrap disposition for damaged, obsolete, or unusable materials, including required system and cost adjustments.

Production & Repair Support

• Track and manage production buckets and repair queues to ensure uninterrupted material flow and adherence to production schedules.
• Pick, kit, and dispense repair components for approved jobs, ensuring accuracy, timeliness, and job readiness.
• Actively monitor material shortages, constraints, and delays; escalate and resolve issues to prevent production downtime.
• Support repair planning and execution through close coordination with Service Writers and Production teams.
• Reorganize and optimize bin locations and material flow layouts to improve productivity, ergonomics, and throughput.

Procurement & Materials Coordination

• Receive, verify, and process incoming purchase orders to ensure accuracy, condition compliance, and timely availability.
• Restock excess and bulk inventory in alignment with production demand and storage standards.
• Process internal transfer requests and manual requisitions across locations, ensuring proper documentation and system accuracy.
• Partner with Procurement and Parts teams to forecast needs, address shortages, and support supplier responsiveness.

Operational Excellence & Continuous Improvement

• Identify process inefficiencies, inventory risks, and material flow constraints; recommend and implement practical improvements.
• Support standard work development for inventory handling, kitting, replenishment, and cycle counting.
• Maintain visual management and organizational standards in inventory and production support areas.
• Participate in safety, quality, and operational initiatives to strengthen compliance and performance.

Communication & Customer Support

• Serve as a primary point of contact for inventory and production material issues across internal teams.
• Provide proactive customer and internal updates on delayed units or material-driven schedule impacts.
• Communicate clearly and professionally across departments to resolve issues and align priorities.

General Operations

• Support overall branch operations as needed, including special projects, audits, and operational initiatives.
• Maintain a safe, organized, and compliant work environment at all times.

KEY PERFORMANCE METRICS

· Inventory accuracy & Integrity

· Production material flow (mtl shortages, pick/pack error rate, avg time to issue parts)

· Customer Impact & On-time delivery (Internal/External)

· Inventory health (Adjustments, Accuracy, Scrap Rates, Bin mgmt)

· Cross Functional Effectiveness & Process Effectiveness (CI improvements, resolution lead time)

· Safety & Compliance (TRIF, 5S, Improvements)

QUALIFICATIONS

• Strong attention to detail with a high level of ownership and accountability
• Proficient in inventory systems, business platforms, and Microsoft Office tools
• Mechanical aptitude required; electronics background strongly preferred
• Ability to interpret part numbers, bills of material, and repair documentation
• Comfortable working independently in a fast-paced, operational environment
• Required to provide personal tools as specified by Supervisor

KNOWLEDGE, SKILLS & COMPETENCIES

• Advanced inventory control and material flow knowledge
• Strong problem-solving and root cause analysis skills
• Ability to prioritize competing demands and manage operational risk
• Effective verbal and written communication skills
• Strong organizational and multitasking capability
• Working knowledge of safety, quality, and production standards
• Continuous improvement mindset with a bias toward action

**EDUCATION & EXPERIENCE **

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· Bachelor’s degree in Engineering, Business, Operations, or related field or equivalent experience preferred

· 1–3 years of experience in operations, quality, engineering, or continuous improvement roles preferred

**PHYSICAL DEMANDS **

· Combination of office and operational floor activity.

· Standing, walking, bending, lifting (<50 lbs.) as required

· Participation in physical layout and improvement activities

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BONUS/COMMISSION PLAN __

EOY of year bonus plan

EMPLOYEE EVALUATION SUMMARY

· Introductory Review (~80 days)

· Quarterly Performance Reviews

· Annual Performance Review

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WORK SCHEDULE

Monday through Friday, 8:00 AM to 5:00 PM minimum. Extended hours may be required to support site improvement activity.

WORK ENVIRONMENT

Dress attire is casual but professional in a warehouse setting. All employees are required to wear Security access card and encouraged to wear apparel with company logo. All employees must always adhere to Safety Policies. All handheld users are required to wear the appropriate belt/holster assembly while a unit is in their possession.

Closed toe, hard soled shoes must be worn. Safety shoes are recommended.

Production Floor Environment: This position is based on a moderately loud production floor where employees must be able to work safely around mobbing machinery, robotic equipment, and material handling vehicles. The environment includes frequent exposure to mechanical noise, alarms, and activity from people and machines.

Sensory Environment : Employees must be able to verbally communicate and hear clearly to answer phones, respond to auditory alarms, and remain aware of robotic systems, forklifts, utility vehicles, and other personnel. Good visual acuity is essential to monitor the surrounding area for moving equipment and material transfers. This role requires walking throughout the production area and maintaining situational awareness through both hearing and sight to ensure movement and task completion.

Radwell Benefits

Benefits: Radwell offers a comprehensive benefits package including health, dental, and vision coverage. The Company provides company sponsored short-term and long-term disability benefits, as well as $50,000 in Life insurance. These benefits, along with additional voluntary benefits, are available to all regular full-time employees beginning on first day of employment. All employees are automatically enrolled at 3% into the Company’s 401(k) Plan on the first of the month following 90 days of continuous employment. Employees are eligible for common paid Company Holidays and 15 days of PTO annually, which begin accruing on first date of employment and may be used immediately upon joining the team.

Required Skills

Required Experience