company, has an opportunity for a Telemarketing Sales SupportRepresentative. This is a temporary internship opportunity! This position provides telemarketing assistance to Data Recovery Services BusinessDevelopment Representatives in their revenue-generating activities. You will makeoutbound telemarketing calls to customers and partners that have done businesswith us in the past. You will also follow up on those calls via written andverbal communication including inbound and outbound phone calls and email. Inaddition, there will be administrative responsibilities for entering your activityinto Salesforce.com and running reports that require computer and businesssystems proficiency. Responsibilities * Telemarketing: Provide outbound telemarketing support throughcustomer interaction via phone and/or email, nurture the leads then engage theappropriate Business Development manager/Data Services Sales representative asthe lead progresses through the sales funnel. Document all activity inSalesforce.com and assist with report generation as requested. * Customer Satisfaction: Actas a facilitator between customers, Business Development and possibly TechnicalSupport to resolve customer requests. Ensurethat satisfaction metrics meet or exceed established goals.** ** * Customer Support: Provide prompt, courteous and knowledgeable support toour customers. ** ** * No travel will be required. * Currentlyenrolled in College * Nosales experience necessary, just a desire to learn with excellent communicationskills. Any inside sales or customer service experience is a plus, especiallywith a technology organization * Abilityto learn and explain technology services and/or software product features * Abilityto quickly gain knowledge of companys portfolio of product and serviceofferings * Excellentverbal and written communication skills * Organizedand self-motivated individual with proven capability of managing multiple tasks * Proficiencyin Microsoft Office suite including Word, Excel & PowerPoint * Abilityto learn how to use Salesforce.com customer relationship management software * Collaborationskills with cross-departmental representatives * Timemanagement, problem solving and organizational skills along with ability toexercise independent judgment and critical thinking** ** Aboutus ** ** Ontrack is the data recovery and data destruction businessof KLDiscovery, a global provider of eDiscovery, information governance anddata recovery solutions. At the core, we understand that data is the lifebloodof your business. Effectively managing information is critical to anybusiness. However, protecting your data, while managing it for legal andregulatory demands, can be complex and time consuming, and can divert yourfocus from core business priorities. This is where we can help. With world-renowned experts and an unmatched breadth anddepth of global solutions, we are your trusted partner. We work with you todeliver consultative services and leading technologies that promote repeatablebusiness processes and let you focus on what you do best. Let us put more than 30 years of experience to work for you. ** ** DataRecovery Solutions With cleanroom facilities worldwide and engineeringexpertise in every major global region, you can count on Ontrack for all yourdata recovery, restoration and destruction needs. Utilizing the dedication of a strong team of research anddevelopment gurus, Ontrack has developed hundreds of proprietary solutions overthe past 30 years to recover data from tapes, hard drives, solid state drives,flash media, mobile devices, virtual environments, operating systems and myriadother storage devices. We serve our clients through in-lab, remote anddo-it-yourself capabilities that meet the direct need of consumers, businessesand the enterprise. We additionally offer customized solutions to addresscomplex, high-end enterprise environments and newly-emerging technologies. In addition to data recovery, Ontrack offers secure erasuresoftware and services to permanently erase all traces of information from mediaprior to disposal, essentially protecting sensitive information from fallinginto the wrong hands. Finally, our Ontrack PowerControls suite of productsempowers the ability to search, collect, recover, restore and manage dataefficiently across Microsoft Exchange, Office 365, Microsoft SharePoint andSQL. This job description is to be used as a guide for accomplishingcompany and department objectives and is not intended, and should not beconstrued to be an all-inclusive list of responsibilities, skills, efforts orworking conditions associated with a job. Management reserves the right tomodify, add or remove duties from particular jobs and to assign other duties asnecessary. KLDiscovery is an Equal Opportunity Employer **Primary Location: **United States-Minnesota-Eden Prairie **Work Locations: ** **Job: **Account Mang/Prof Services/Sales/Sales Support **Organization: **LDiscovery **Schedule: **Full-time **Job Posting: **Jun 27, 2018, 8:07:41 PM