JOB SUMMARY
The Lead QA Automation Engineer designs, develops, and optimizes scalable automation frameworks that deliver reliable validation across all supported applications and uphold high product quality standards. This role engineers automated test suites and integrates them into CI/CD pipelines to improve release quality and reduce deployment risk. It also requires building strong product and business process knowledge, close collaboration with Development and Business teams, mentorship of QA Analysts, and communicating testing outcomes and quality metrics to technical and business stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Perform functional, regression, integration, performance, and UAT testing for assigned projects to ensure high quality, accuracy, and performance.
- Establish and maintain scalable automation architecture for projects (framework design, folder structure, CI Integration)
- Define, create, and maintain automated testing suites for existing functionality and new projects.
- Design and execute performance testing plans (e.g. load, stress, endurance)
- Coordinate and implement effective test data strategies, ensuring reliable, reusable, and secure test data across all testing environments.
- Build in‑depth knowledge of Radwell International’s processes—including sales order processing, web marketing, customer service, purchasing, receiving, inventory management, shipping, and related accounting—to design produce comprehensive test plans with meaningful use cases and accurate test data.
- Communicate effectively with Development and Business teams, documenting and reporting issues identified during testing.
- Track project progress by monitoring quality indicators, test coverage, and defect metrics to ensure visibility into overall product health.
- Integrate automated tests into CI/CD pipelines to support continuous delivery and improve release quality.
- Assist in training and mentoring QA Analysts on automation frameworks, tools, and best practices.
- Provide regular testing status updates to management and proactively communicate risks and outstanding issues.
- Participate in Agile ceremonies (e.g., sprint planning, daily stand-ups) and collaborate throughout the SDLC.
- Maintain a professional, collaborative relationship with team members, stakeholders, and end users.
- Complete additional tasks assigned by management to support department and company objectives.
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May be modified from time to time. Other duties, tasks, and work may be assigned.
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METRICS
The Lead QA Automation Engineer will be evaluated on the effectiveness, reliability, and strategic impact of their automation solutions, as well as their contribution to overall quality and delivery efficiency. Key performance metrics include:
- Automation Coverage & Adoption: Expansion of automated test suites across critical applications and processes, measured by percentage of regression coverage, reduction in manual testing effort, and adoption of automation across teams.
- Framework Stability & Maintainability: Quality and resilience of automation frameworks, evaluated by low flakiness rates, clear structure, reusable components, and ease of maintenance for QA Analysts.
- Defect Detection & Leakage Reduction: Effectiveness in identifying defects early in the SDLC and reducing defect leakage into production through strong automation, test planning, and risk-based strategies.
- CI/CD Integration & Execution Reliability: Successful integration of automated tests into CI/CD pipelines, with consistent, stable pipeline execution and meaningful test feedback supporting continuous delivery.
- Mentorship & Team Enablement: Contributions to developing QA Analysts’ automation skills through training, code review, and guidance.
- Quality of Documentation & Reporting: Completeness and clarity of automation documentation, test plans, defect reports, and dashboards used to monitor coverage, execution results, and quality indicators.
QUALIFICATIONS
- Hands-on experience with automation and performance tools such as Playwright, Selenium, JMeter, or LoadRunner.
- Proficiency with TypeScript/JavaScript, Python, or Java.
- Proficient with SQL for query creation and analysis; experience with Microsoft SQL Server.
- Experience working in Agile/Scrum environments, including participation in sprint planning, daily stand-ups, and collaborative team activities.
- Experience with API testing and tools such as Postman or SoapUI.
- Preferred: experience with Epicor Prophet 21, Salesforce, or Databricks; proficiency with Microsoft Office.
**KNOWLEDGE & SKILLS REQUIRED **
- Strong foundation in QA methodologies (functional, regression, integration, UAT) and test case/script development.
- Familiarity with CI/CD pipelines, automated test integration, and Jira or similar defect-tracking tools.
- Proficiency with GitHub for version control, code collaboration, and automated test script management.
- Excellent communication and documentation skills for collaboration with developers, admins, and business stakeholders.
- Ability to quickly acquire and maintain in-depth knowledge of critical business systems and processes.
**EDUCATION & EXPERIENCE **
- Four-year college degree preferred, or equivalent work experience
- High School Diploma or equivalent required
- 5+ years of experience in Software Quality Assurance, with at least 3 years focused on test automation.
**PHYSICAL DEMANDS **
· Continuous sitting and typing for extended periods.
· Lifting requirements include occasional lifting of up to 25 pounds
· Frequent walking or standing may be required at times
WORK SCHEDULE __
This is an exempt position which requires a work schedule that will achieve the results and objectives identified by the company and ecommerce management. Generally, the company operates and most of those who will interface with this position work normal business hours which are 8:00 am to 5:00 pm Monday through Friday. Nights and weekends may be required at times based on current project and implementation needs, deadlines, and workload.
WORK ENVIRONMENT __
It may be necessary from time to time to travel to other offices, plants and inventory warehouse environments relative to the requirements of the position.
Dress attire is casual but professional in an office setting. All employees are required to wear Security access card and encouraged to wear apparel with company logo. All employees must always adhere to Safety Policies.
EMPLOYER'S RIGHTS
This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason”.
SALARY INFORMATION
The recruiting base salary range for this full-time position is $95,000 - $120,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. **** Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on company performance.
BENEFITS INFORMATION
Radwell offers a comprehensive benefits package including health, dental, and vision coverage. The Company provides company sponsored short-term and long-term disability benefits, as well as $50,000 in Life insurance. These benefits, along with additional voluntary benefits, are available to all regular full-time employees beginning on first day of employment. All employees are automatically enrolled at 3% into the Company’s 401(k) Plan on the first of the month following 90 days of continuous employment. Employees are eligible for common paid Company Holidays and 15 days of PTO annually, which begin accruing on first date of employment and may be used immediately upon joining the team.
Required Skills
Required Experience