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Customer Service Representative

Long Motor Corporation

Customer Service Representative

Olathe, KS
Full Time
Paid
  • Responsibilities

    Customer Service Representative Long Motor Corporation - Lenexa, KS 66215 $11 - $12 an hour Long Motor Corporation is an aftermarket, automotive retailer. We are passionate about cars (d/b/a Victoria British) and trucks (d/b/a LMC Truck), but prior knowledge of vehicles is not a requirement to work here. We will teach you everything you need to know! A key to success at LMC is the constant support of your trainer, leads, supervisors, and director. We believe continuous coaching is fundamental in helping you grow. You will have weekly one-on-ones with your supervisors to go over your progress and set goals for your future performance. An important factor of success is finding a schedule that's easy to fit into your already busy life. Our call center is open 7 days a week; Monday - Friday from 7:00 am to 10:00 pm, Saturday from 8:00 am to 6:00 pm, and Sunday 9:00 am to 6:00 pm. We pride ourselves on having a variety of schedules available. We are currently recruiting for the following schedule: * Start Date: August 20th * Monday, Tuesday, Thursday, and Friday: 10:00 am - 6:30 pm; Sunday: 9:30 am - 6:00 pm * Days Off: Wednesday & Saturday Pay Rate: $11.00/hour (+ $1.00 weekend differential) (+ $2.00 bilingual differential - if applicable*) Essential Duties and Responsibilities * Answer incoming calls and assist customers with orders, reships, refunds, product questions, etc. * Accurately and efficiently identify customer need and address appropriately. * Correctly entering in customer information and notes. * Other duties as assigned. * Regular attendance required. Qualifications and Skills * 3 months experience * High School Diploma or GED, required * Computer Skills; 25 wpm * Basic Telephone Skills * Basic Math Skills Benefits * After 60 Days: Medical, Dental, Vision, and Life Insurance * After 91 Days: 1 Week Paid Vacation, Accrued Sick/Personal Time, Paid Holidays, 401K Plan Bilingual differential is offered to candidates with an intermediate understanding of English and Spanish in both written and verbal format. Job Type: Full-time Salary: $11.00 to $12.00 /hour Required work authorization: * United States Work environment: * Call center Communication method(s) used: * Phone 1 day ago - save job

  • Industry
    Human Resources