Airline System Coordinator The Mark Travel Corporation 35 reviews - Orlando, FL 32819 Job Details Description Have you ever wondered what it would feel like to be a part of an entrepreneurial company where your unique abilities are celebrated, you increase your creative energy and your role adds value every day? Sound impossible? Its not. La Macchia Enterprises (LME) has a unique story of being family-owned for over 40 years. We turn vacation dreams into long-lasting memories by focusing on our customers End-to-End Experience at every touch point. Our 1,000+ team members embody our core values, making us a global leader in leisure travel and technology. Our team is the reason weve earned a spot on the Top Workplaces list for multiple years. Now its your turn to enhance your career. Grow and learn with us as an Airline System Coordinator, for The Mark Travel Corporation, a division of LME. You will act as a resource and provide support for all functions associated with the scheduled airline reservation systems including ticketing, queue maintenance, auto ticketing functionality, and ticketing exception queues. Visit www.marktravel.com to find out more about The Mark Travel Corporation. A successful Airline System Coordinator will: * Provide assistance maintaining all data files needed to successfully automate the airline ticketing process * Maintain updated copies of all airline contracts * Document steps needed for manual ticketing in accordance with the airline contracts * Provide assistance with tracking and analysis of debit memos * Assist with measuring accuracy of tickets * Be a resource for the ticketing team to resolve problem situations * Provide support for projects which require special ticketing processes * Provide assistance in processing of schedule changes * Documenting and Maintaining Procedures for team functions Requirements: * High school diploma or general education degree (GED); or at least one year related experience and/or training; or equivalent combination of education and experience * Travel industry knowledge or experience * Customer Service Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction * Complex Problem-solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions * Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Systems Analysis Determining how a system should work and how changes in conditions, operations and the environment will affect the outcomes * Operations and Control Controlling operations of equipment or systems. * Operation Monitoring Watching performance indicators to make sure a machine or system is working properly. * Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance. * Technology Design Generating or adapting equipment and technology to serve user needs. Benefits at a Glance: * Medical/Dental/Vision Insurance available first of the month after 60 days * Short Term Disability * Life Insurance * Flexible Spending Account * 401(k) with employer match * Generous time off plan * Tuition Reimbursement * Travel Discounts * Team Member Referral Program * Wellness Program We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks. 1 day ago - save job - original job Apply On Company Site Other jobs you may like Airline System Coordinator La Macchia Enterprises Orlando, FL 1 day ago Travel Consultant - Gov't / Military Accounts... ADTRAV Travel Management Orlando, FL 1 day ago Quotations Coordinator II Ferguson Enterprises, Inc. Orlando, FL 5 days ago SCADA Systems Senior Project Manager - Orland... CH2M Orlando, FL 3 days ago IT Systems Implementation Project Manager Tompkins International Orlando, FL 4 days ago * Airline System Coordinator jobs in Orlando, FL * Jobs at The Mark Travel Corporation in Orlando, FL * Airline System Coordinator salaries in Orlando, FL The Mark Travel Corporation The Mark Travel Corporation 35 reviews The Mark Travel Corporation (TMTC), a subsidiary company of La Macchia Enterprises, is recognized as a world leader in leisure travel. We... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume