Marketing and Operations Intern Job Locations US-NC-Bryson City Job ID 2018-1146 Category Information Technology Job Classification Seasonal Overview For 40+ years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as providing unmatched retail service, food-service, lodging, and trip planning services. Behind NOC's rapid growth are our staffs commitment to our five core values: lead by example, service before self, do the right thing, work hard/play hard and make it happen. These core values unite a community of leaders and pioneers in an exciting, fun and always changing work environment. NOC career opportunities offer prospects rare opportunities to work in beautiful locations, to grow their skills and to share a passion for active outdoor recreation. Ideal candidates are leaders in the work place that wish to join a unique, values-driven organization. They aspire to excellence in their field. The Nantahala Outdoor Center is seeking a Network / Desktop Administrator who will be responsible for the maintenance and end-to-end support of the network servers, backbone, and desktop / laptop computers. This position relies on experience and judgment to plan and accomplish goals along with reviewing, analyzing, and evaluating information technology systems operations.s and disciplines and they demonstrate a commitment to the service of others. Above all, they want to provide visitors with unforgettable experiences in the great outdoors. If this sounds like you, we hope you'll apply to join the NOC team. Job Summary: NOC is looking for an intern to join our Marketing and Operations team. This position is between 30 - 40 hours/week. The position will run from early June through mid-August. Applicants should be self-starting, motivated and willing to take responsibility. This position will work individually as well as on a small team. Responsibilities Operations/Information Technology Assist with deploying workstations in a corporate environment Assist with basic trouble shooting tasks for wireless, printers, IP phones, and networking issues. Assist on Help Desk to provide employee user support for Email, MS Office applications, and otherend user applications Physical Inventory tasks for both deployed and non-deployed equipment assets at multiple sites Travel to remote office locations to provide general IT support to workstations and wireless systems Assist in creating network diagrams and operational procedures for a corporate networking environment Marketing Act as a representative of the marketing team and a liaison between onsite operations Responsible for the maintenance and upkeep of onsite signage, including rotating creative, requesting additional assets and filling special requests In conjunction with NOCs graphic designer, operate 2 onsite large format printers Work with the operations team to monitor and deliver insights on customer surveys and reviews Monitor online reviews, providing operations departments with timely and relevant feedback Additional marketing and sales related tasks, including but not limited to competitor research, customer experience projects, media projects, etc. Qualifications Must be a current college student that requires an internship as part of their collegiate program - supporting documentation required Successfully completed a minimum of 3 years of coursework in Information Technology; familiar with a variety of the field's concepts, practices, and procedures Ability to troubleshoot common issues Strong attention to detail Detail oriented with strong analytical & organizational skills Ability to prioritize work in an efficient manner Excellent interpersonal, communication (oral & written) skills Desire to learn and be challenged Familiarity with office equipment Strong knowledge of the Microsoft Office suite and various Windows operating systems. Knowledge of Mac OS a plus Strong knowledge of mobile devices; phones and tablets a plus The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position. The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.