Customer Service Associate PT-2 Boca Raton, FL/en-US/Novitex_External_Career_Site/job/Boca-Raton-FL/Customer-Service-Associate-PT-2_R008923/apply Position Exempt Status Non-Exempt Weekly Scheduled Hours 27 Scheduled Shift Job Description Providing superior service to every customer, every time, all while maintaining fast and efficient service to all customers for all postal functional areas The highest priority of the Resident Mailrooms is our customer. The quality and integrity of the services provided to them is paramount to us. We pledge to maintain an environment of mutual support, respect, acceptance and freedom from bias for all who work here and those who use services. We will treat every customer with honesty, courtesy, integrity and professionalism. We are committed to achieving high customer satisfaction while continuously improving the services we provide. Site Address 777 Glades Road Boca Raton FL, 33431 Bldg. 69 Office # 561-297-3172 Manager Deborah McManus Cell#954-682-6528 Key responsibilities may include: * Valid Driver License Must be able to drive a cargo van, golf carts and Transit Van * Must be able to work Monday thru Saturday 8am to 6pm and Saturdays 11am to 3pm shifts will vary from 8am to 1pm or 1pm to 6pm and Saturday 11am to 3pm * Must be able to deal with high volume shipments from all courier * Operate mailing and shipping & receiving * Operate mail equipment, golf carts * Order supplies and update employee lists * Pick-up and deliver mail, parcels, to customers * Lift large bundles of mail, overnight packages and shipments * Handle time-sensitive material like confidential, urgent packages * Provide courier & messenger services * Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude * Demonstrate flexibility in satisfying customer demands in a high volume, production environment * Consistently adhere to business procedure guidelines * Take direction from supervisor or site manager * participate in cross-training * Maintain all logs and reporting documentation; attention to detail * Adhere to all safety procedures Perform other tasks as assigned The ideal candidates must be able to demonstrate the following qualifications: * High school diploma or equivalent (GED) preferred but not required * Minimum of six months customer service related experience required * Minimum of six months related experience preferred * A valid driver license with good driving record required * Keyboarding and windows environment PC skills preferred * Excellent communication skills both verbal and written * Ability to effectively work individually or in a team environment * Competency in performing multiple functional tasks * Ability to meet employer's attendance policy * Lifting up to 55 pounds * Standing for long periods of time * Significant walking * Willingness to submit to a pre-employment drug screening and criminal background check PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. E-VERIFY RIGHT TO WORK POSTERS https://www.novitex.com/e-verify-right-to-work-posters Posted 10 Days AgoPart timeR008923 Exela Technologies, Inc. (Exela) is a global business process automation ("BPA") leader combining industry-leading enterprise software and services with decades of experience. Our BPA suite of solutions are deployed across banking, healthcare, insurance and other industries to support mission critical environments. Exela is a leader in workflow automation, attended and un-attended cognitive automation, digital mail rooms, print communications, and payment processing with deployments across the globe. Exela partners with customers to improve user experience and quality through operational efficiency. Exela serves over 3,500 customers across more than 50 countries, through a secure, cloud-enabled global delivery model. We are 22,000 employees strong at nearly 1,100 onsite client facilities and 150 delivery centers located throughout the Americas, Europe and Asia. Our client list includes 60% of the Fortune® 100, along with many of the worlds largest retail chains, banks, law firms, healthcare insurance payers and providers and telecom companies. EOE Statement We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at RecruitingSupport@exelaonline.com