The Operations Manager is responsible for overseeing all site operations, including receiving, production, and warehouse functions. This role focuses on achieving performance goals in safety, quality, delivery, customer satisfaction, inventory accuracy, and productivity. The Operations Manager drives continuous improvement, develops team capability, and ensures efficient workflow, systems, and processes to support business growth.

This position requires a proactive leader who can balance strategic planning with hands-on operational management. The successful candidate will foster a culture of safety, quality, and continuous improvement while driving efficiency and supporting company growth initiatives.

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KEY RESPONSIBILITIES

· Lead and develop a diverse team of Operations Specialists, Technicians, and Support Staff.

· Build leadership capability through training, performance management, and succession planning.

· Manage daily operations to ensure on-time delivery, product quality, and optimal resource utilization.

· Develop and implement process improvements that enhance efficiency and reduce downtime.

· Promote and enforce quality & safety standards in compliance with regulations and company policies.

· Analyze operational data and KPIs to identify trends, resolve issues, and drive continuous improvement.

· Collaborate with engineering, manufacturing, sales, and customer service to optimize processes and ensure customer satisfaction.

· Manage budgets, ensure cost control, and monitor financial performance of operational areas.

· Stay informed on industry trends and technology to improve production and service capabilities.

· Lead special operational projects, including new equipment integration and process optimization initiatives.

· May be modified from time to time; Other duties, tasks and work may be assigned

Radwell Benefits

Benefits: Radwell offers a comprehensive benefits package including health, dental, and vision coverage. The Company provides company sponsored short-term and long-term disability benefits, as well as $50,000 in Life insurance. These benefits, along with additional voluntary benefits, are available to all regular full-time employees beginning on first day of employment. All employees are automatically enrolled at 3% into the Company’s 401(k) Plan on the first of the month following 90 days of continuous employment. Employees are eligible for common paid Company Holidays and 15 days of PTO annually, which begin accruing on first date of employment and may be used immediately upon joining the team.

Required Skills

• Strong leadership and team development skills.
• Excellent problem-solving, communication, and organizational abilities.
• Results-oriented with attention to detail and ability to work in a fast-paced environment.
• Proven ability to improve processes and align systems with business goals.
• Data-driven decision-making and proficiency in performance management.

Required Experience

• Bachelor’s degree in Business, STEM, Engineering, or related field (or equivalent experience).
• 3–5 years of experience in operations, production, or quality management preferred.
• Experience leading cross-functional teams in a manufacturing or service environment.
• Knowledge of industrial or technical products a plus.

• Strong leadership and team development skills.
• Excellent problem-solving, communication, and organizational abilities.
• Results-oriented with attention to detail and ability to work in a fast-paced environment.
• Proven ability to improve processes and align systems with business goals.
• Data-driven decision-making and proficiency in performance management.