Performs basic to complex diagnostic tests and visual screenings including visual acuity, refraction, lensometry, applanation, visual field, OCT, IOL master, and fundus imaging.
Keeps up with the flow of operational needs to ensure the best and timely care for patients – manages phone calls and messages efficiently, checks EHR and email regularly, handles prior authorizations and refills, schedules appointments and effectively triages phone calls.
Organizes and prepares exam rooms and maintains a clean, safe, and well stocked environment.
Inventories and orders contact lenses and surgical kits
Cleans and calibrates instruments and equipment
Provides patient education on a wide variety of ocular health issues.
Key Qualifications & Characteristics
IJCAHPO certification preferred
High school diploma or equivalent required
2 + years of related experience in ophthalmology
Excellent interpersonal and phone skills
Ability to evaluate and process urgent situations and maintain composure while meeting patient needs with empathy and concern
Ability to work in a team environment and plan, organize and time manage daily duties
Perks & Benefits of Madison Medical
Competitive PTO plan
Health insurance, vision, & dental
401K employer contribution
Life Insurance and voluntary disability insurance
Monday through Friday clinic hours, no weekends, no holidays
Opportunity to be a part of Milwaukee's Premier medical practice