Responsible for the processing and payment of worksite employees' withholding orders (garnishment orders and writs). Responds to and resolves client and worksite employee withholding order questions and concerns.

• Responsible for review, interpretation, administration, and payment of wage withholding orders (garnishments and writs) received by PEO.
• Monitors amounts withheld from worksite employees, verifies for accuracy, and provides instructions to payroll specialists to ensure that correct garnishment amounts are processed and paid.
• Monitors garnishment payment transmissions to agencies to ensure accuracy and timeliness.
• Researches and resolves withholding order payment discrepancies on behalf of agencies and worksite employees.
• Notifies agencies of worksite employee employment status when a garnishment or writ is received.
• Responds to client, employee, and agency withholding order inquiries in a timely fashion.
• Negotiates with agencies to recover garnishment overpayments on behalf of PEO.
• Coordinates with PEO Accounting to resolve outstanding garnishment reconciliation items within established timelines.
• Coordinates with Paychex Legal department to ensure proper interpretation of all garnishment interrogatories.
• Produces weekly, monthly, and on-demand withholding order reports for PEO Payroll Operations management.
• Maintains archive of garnishment files to facilitate future research.
• Completes and submits employment verifications on behalf of the client.

• H.S. Diploma - Required
• Customer service and Microsoft product (Excel, Word, and Access).

Paychex, Inc. is a recognized leader in the payroll, human resource, and benefits outsourcing industry, with a steadfast commitment to success and a record of achievement.