Customer Service Representative Pay Clearly - Portland, OR As Pay Clearly continues to expand our Payments Solution portfolio, we need an exceptional Customer Service Representative to provide our clients with professional, high-quality, best-in-class customer service. As a Pay Clearly Customer Service Representative you will work directly with our clients to address any concerns and solve any problems that may arise. You will have the opportunity to gain excellent customer service experience as well as learn the ins and outs of a funded startup in the financial services & technology industry. YOU ARE/HAVE * A fast leaner who embraces rapid change and new challenges * Passionate about customer service and helping people * Excellent interpersonal, verbal and written communication skills * Love problem solving and working with multiple teams * Able to build relationships with clients, consumers, and coworkers * Strong organization and time management skills * Can work on a Mac and navigate an iOS environment * Comfortable learning new software * Able to work both independently with minimum supervision and in a team atmosphere * Flexible and able to work with adjusting schedule and priorities * Willing to work on Saturday and Sunday YOU WILL * Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our customers * Work in our front desk software to manage customer service tickets * Help facilitate, analyze, and resolve (i.e., troubleshoot) customer issues * Provide product and sales support * Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner. * Provide solutions, recommendations, and product information with a sense of urgency, positivity, and empathy. * Update the customer database when needed * Assist and support the Operations Team in administrative and operational duties as needed WE ARE * We provide disruptive B2B payment technology that removes fraud, lowers cost, and adds new flexibility and options for businesses with 3MM or more in annual spend. * A rapidly growing tech company with excellent benefits, including health, dental, vision, 401(k) plans, and more! Required education: High school diploma/GED Required experience: One (1) year of general office experience OR experience in a customer service setting Reports to: Operations & Support Manager * All new hires will be required to pass our standard employee background check * References must be provided Please visit our website for additional information about the company www.payclearly.com Job Type: Full-time Work environment: * Office Communication method(s) used: * Chat * Email * Phone 11 hours ago - save job Apply Now Please review all application instructions before applying to Pay Clearly.