JOB SUMMARY
Monday-Friday 8am-5pm
Radwell International is seeking a Director of Operational Excellence to serve as a visible catalyst for change in a growing, dynamic organization. This is a high-impact opportunity to lead organizational wide transformation, influence executive decision-making, and move the business from good to great by embedding a culture of continuous improvement, data-driven decision-making, and operational discipline.
You will lead strategic, cross-functional initiatives that improve performance, elevate employee engagement, and deliver productivity that fuels future growth and raise the bar on how the organization operates. As a visible change leader, you will gain deep business and customer insight, inspire new ways of working, and accelerate your path to broader executive leadership—while leaving a lasting legacy through developing people and building capability. This role is ideal for a seasoned change leader who combines strategic vision with hands-on execution and influence.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead Strategic Transformation
Drive Execution & Business Performance
Develop People, Capability & Culture
METRICS
· Measurable improvements in operational efficiency, quality, and financial KPIs
· Scaled, standardized processes that enable growth and consistency
· Strong leadership capability in continuous improvement and data-driven execution
· Successful delivery of high-impact initiatives on time and with clear ROI
**LEADERSHIP SKILLS & BEHAVIORS **
· Influence and negotiate with credibility, diplomacy, and trust.
· Think strategically while executing pragmatically.
· Lead with a global, enterprise mindset.
· Demonstrate thought leadership and systems thinking.
· Persist through complexity and ambiguity with resilience.
· Collaborate effectively across functions, levels, and geographies.
· Willingness to travel up to 30% across locations.
**EDUCATION, CERTIFICATIONS & EXPERIENCE **REQUIRED
· 10+ years of experience in operations, engineering, or Operational Excellence leadership.
· Proven success leading large-scale Lean / Continuous Improvement transformations.
· Deep expertise in Lean, Six Sigma, structured problem solving, and strategy deployment.
· Strong financial and analytical acumen with experience delivering measurable business results.
· Bachelor’s degree in engineering, business, STEM, or related field required (MBA a plus); Lean Six Sigma Black Belt preferred.
BONUS/COMMISSION PLAN __
Annual bonus plan that is part of the compensation package for this job
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EMPLOYEE EVALUATION SUMMARY __
§ Introductory Review -- Will be written at approximately 90 days after employment and will be used to determine whether employee has sufficiently met and performed the job requirements, and will indicate whether employment will continue
§ Annual Reviews – Employee will be given a formal regular annual review which assesses productivity and demonstrated business skills and accomplishments for the previous period.
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WORK SCHEDULE __
Work hours will be Monday through Friday from 8:00 AM to 5:00 PM minimum. Extended hours may be required to support customer escalations and business needs.
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WORK ENVIRONMENT __
Operational Excellence / Engagement across all levels and functions within facilities. Employees must adhere to Radwell safety, badge, and attire policies at all times.
Radwell Benefits
Benefits: Radwell offers a comprehensive benefits package including health, dental, and vision coverage. The Company provides company sponsored short-term and long-term disability benefits, as well as $50,000 in Life insurance. These benefits, along with additional voluntary benefits, are available to all regular full-time employees beginning on first day of employment. All employees are automatically enrolled at 3% into the Company’s 401(k) Plan on the first of the month following 90 days of continuous employment. Employees are eligible for common paid Company Holidays and 15 days of PTO annually, which begin accruing on first date of employment and may be used immediately upon joining the team.
Salary Information:
The recruiting base salary range for this full-time position is $165,000.00 - $232,000.00/year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training.
Required Skills
Required Experience
1. Effective assessment, evaluation and resolution skills.
2. Effective oral and written communication skills.
3. Ability to remain flexible and positive in stressful situations.
4. Ability to read and comprehend English at a level necessary to follow written and oral instructions and safety precautions.
5. Bilingual preferred (English/Spanish).