Job ID 22824 – Patient Care Advocate

Location: Fully remote, Florida

Pay: $18.00 per hour

Type: Contract to hire

Schedule: 11:30 AM to 8:00 PM EST

Training schedule: M-F, 9:00 AM to 5:30 PM EST for (1) week

Start date: 12/10/2025

Job description:

1. Serve as a liaison between Specialty Care Pharmacy, patients, and provider offices to ensure accurate prescription processing and communication.
2. Manage prescription workflows, including insurance verification, prior authorizations, and processing refills through pharmacy dispensing software.
3. Provide patient support, explaining company programs, assisting with patient assistance applications, and addressing medication-related inquiries.
4. Coordinate patient interactions, including scheduling deliveries, confirming details, and maintaining documentation of calls and communications.
5. Ensure compliance and confidentiality by maintaining accurate records, tracking clinical outcomes data, and adhering to privacy standards.

Nice to have:

• Previous remote work experience
• Call center
• Audit/RX experience

Requirements:

• Must have recent previous experience in a Pharmacy Technician role
• Must have an active Florida Pharmacy Technician license RPhT
• Must submit a speed test: 100 MB DL | 10 UL: https://www.speedtest.net/
• Must have a private, designated workspace (HIPAA compliance)
• Must have ethernet connection in workspace
• No previous commitments for the first (90) days
• Background check required
• Employment verification required
• Education verification required
• Drug screening required