JOB SUMMARY

Primary duties of this position are to assist in the processing of shipments. Other duties, tasks and work may be assigned.

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ESSENTIAL DUTIES AND RESPONSIBILITIES

· Verifying every picking ticket matches the order number on the box.

· Maintain an organized shipping environment

· Keep shipments on schedule

· Good communication skills and quick responses to other departments.

· Very efficient in UPS, FEDEX, DHL, USPS,TNT, and Agile software

· Understanding of commercial invoices

· Understanding of Freight Orders

May be modified from time to time. Other duties, tasks and work may be assigned. _

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SUPERVISORY RESPONSIBILITIES

Not applicable. This position has no direct reports.

**KNOWLEDGE & SKILLS REQUIRED **

· Strong Computer proficiency

· Ability to multi-task

· Ability to work at fast pace

· Attention to detail

· Problem solving abilities

· Good communication skills

· Pallet jack and hand truck

** METRIC & MEASUREMENT**

· Package Handling - Employee must maintain standard processing procedures that assure accuracy, while adjusting the volume of work.

· Processing counts are measured and checked for accuracy against standard. Employee must continue to maintain accuracy throughout the month for the bonus program.

· Employee will be evaluated on the accuracy of the orders processed and his/her performance level as measured against volume demand.

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**EDUCATION & EXPERIENCE **

· High School Diploma or equivalent preferred

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PHYSICAL DEMANDS ****

• Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling
• Frequent walking
• Continuous standing and repetitive hand motion
• Lifting requirements include frequent lifting of up to 100 pounds and continuous lifting of up to 70 pounds individually, continuous lifting of up to 10 pounds individually, team lifts up to 200 pounds

BONUS/COMMISSION PLAN __

Eligible for commission after successful completion of probationary 90 days.

EMPLOYEE EVALUATION SUMMARY

• Introductory Review -- Will be written at approximately 80 days after employment and will be used to determine whether employment will continue
• Quarterly reviews – Employee will be given a brief written monthly review primarily focused on quantitative performance and measurement of activity.
• Annual Reviews – Monthly reviews will factor in as a big part of this process along with attendance, job knowledge, overall performance and dependability.

WORK SCHEDULE

This is an hourly position. The schedule for this position is 10:30AM-7:30PM, Monday through Friday. Employee is expected to come to work on time and adhere to accepted time-off policies. Employee is required to be available for additional time as needed.

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WORK ENVIRONMENT

Dress attire is casual but professional in a warehouse setting. All employees are required to wear Security access card and encouraged to wear apparel with company logo. All employees must always adhere to Safety Policies. All handheld users are required to wear the appropriate belt/holster assembly while a unit is in their possession. Closed toe, hard soled shoes must be worn. Safety shoes are recommended.

Sensory Environment : Employees must be able to verbally communicate and hear clearly to answer phones, respond to auditory alarms, and remain aware of robotic systems, forklifts, utility vehicles, and other personnel. Good visual acuity is essential to monitor the surrounding area for moving equipment and material transfers. This role requires walking throughout the production area and maintaining situational awareness through both hearing and sight to ensure movement and task completion

Required Skills

Required Experience

• Understand and apply adult learning theories
• Understanding of transitioning Service member populations
• Experience using Microsoft Office suite of tools
• Strong customer management and support skills
• Experience delivering interactive workshops and training to live audiences