Receiving Associate
Radwell International LLC | Production
Full-Time | Hourly | On-site
Schedule: Monday–Friday – 8:00am to 5:00pm
1 Millennium Drive, Willingboro, NJ 08046

The Receiving Associate is responsible for photographing, processing, and receiving parts within a production environment. This role supports repair, return, and outsourced workflows while maintaining a strong focus on accuracy, process improvement, and daily productivity goals. The position plays a key role in ensuring items are properly documented, tracked, and prepared for downstream production operations.

Key Responsibilities
• Stage and record incoming units for Repairs, Returns, and Outsource processes
• Identify part numbers, photograph items, and scan associated documents
• Link incoming units to corresponding RMA/RGA records in company systems
• Assist in resolving discrepancies in accordance with Radwell policies
• Maintain accuracy and efficiency when processing incoming shipments
• Make occasional business-related calls to internal teams including sales and customer service
• Support customer service expectations while performing order processing tasks
• Promote continuous process improvement and workflow efficiency
• Perform other duties, tasks, or work as assigned

Metrics
• Average of 6 units per hour received
• Complete daily processing of all shipments
• Additional performance measurements may be added as needed

Qualifications
• Strong organizational skills
• General knowledge of Microsoft Office (Word, Excel, Outlook)
• Ability to work effectively in a team environment
• Focus on department growth and process improvement

Knowledge & Skills Required
• Strong computer proficiency
• Ability to multi-task
• Ability to work in a fast-paced environment
• Attention to detail
• Problem-solving abilities
• Good communication skills

Education & Experience
• High School Diploma or equivalent preferred
• 1–3 years of related experience or training preferred
• Technical or industrial product knowledge a plus

Physical Demands
• Occasional sitting, reaching, working overhead, climbing, balancing, stooping, kneeling, crouching, or crawling
• Frequent walking
• Frequent lifting pushing and pulling of 50 pounds and occasional lifting up to 100 pounds

Compensation & Commission
The recruiting base pay rate for this full-time position is $20.00 per hour.
Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.

Radwell Benefits
• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with company matching
• Free onsite gym

Employee Evaluation Summary
• Introductory Review conducted at approximately 80 days
• Monthly Reviews focused on productivity and activity metrics
• Annual Review evaluating overall performance and contribution

Work Schedule
This is a full-time position scheduled Monday through Friday from 8:00am to 5:00pm with a one-hour lunch break. Attendance and coverage policies must be followed. Time off is granted in accordance with company policy.

Radwell International LLC is an equal opportunity employer.

Required Skills

Required Experience

**** Customer Services:

• Welcoming patients and visitors.
• Answering and referring inquiries within scope of practice.
• Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.
• Maintains communication between medical staff, administrative staff, and/or patient/families.

Clinical Services:

• Maintains and updates medical records.

• Appointment Scheduling.

• Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.

• Scans and uploads patient clinical documents into medical chart.

• Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.

• Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.

• As directed by medical provider and within scope of practice, provide patient education.

Environmental Services:

• Ensures all equipment in exams and surgical rooms are clean and properly set up.

• Contributes to the overall cleanliness and appearance of personal work space and department.

• Monitors clinical supply levels in exam rooms and stock room and requests when needed.

• Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.