Job Description

What you will do: • Communicate with borrowers, loan originators and vendors as required to ensure all parties are aware of loan status and any outstanding requirements • Ensure you meet daily, weekly and monthly internally specified requirements surrounding successful follow up, task completion and most importantly, customer satisfaction • Work as a team with sales, support staff and all internal departments to ensure the loans in your pipeline are being processed with attention to detail, accuracy, and within compliance of corporate policies

What you Need: • Positive attitude with lots of energy • Experience processing both Refinance and Purchase Transactions • Excellent computer skills • Excellent telephone, communication (oral and written), interpersonal and organizational skills • Ability to work in a fast-paced, team environment while staying organized, detailed and providing excellent customer service • Encompass 360 Banker Edition (Loan Software, preferred not required if have alternative software knowledge)