Customer Service & Sales Representative (Part Time) Sothys USA - Miami, FL $12 - $13 an hour Part-time, Commission Customer Service Sales Associate Summary/Objective The customer service sales associate sells and services new and existing accounts. The position is also responsible for performing sales and service functions for targeted markets, programs and sales as assigned. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Performs the functions of a CSA to include initiating and following up with to sell or resolve problems, answer questions and correspondence, and complete reports. * Prepares, processes, reviews and monitors various documents such as contracts and other documents. * Contacts current and prospective customers to sell and explain products, perform account rounding and solicit new business within the market area. * Prepares and presents proposals and quotes and recommends products based on customer needs. * Assists customers and arranges payment terms in accordance with established guidelines. * Performs in a manner that will prevent errors and omissions. * Collects delinquent accounts on agency-billed policies. * Prepares and calculates product sales, invoicing, commissions and other accounting-related functions. * Fullfill all company back orders in a timely manner * Provides advisory support and assistance to the department supervisor as needed. * Attends sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends and regulations in the marketplace. * Provides administrative assistance and support. Competencies * Business Acumen. * Communication Proficiency. * Customer/Client Focus. * Organizational Skills. * Presentation Skills. * Problem Solving/Analysis. * Results Driven. * Technical Capacity. Physical Demands This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type and Expected Hours of Work This is a Part-time position. Days and hours of work are Monday through Friday, 1 p.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. Required Education and Experience * High school diploma or GED diploma and two to three years of related experience and/or training, or equivalent combination of education and experience. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Type: Part-time Salary: $12.00 to $13.00 /hour Experience: * Customer Service: 2 years (Required) Language: * English, Spanish (Required) Billing cycle: * Monthly Sales cycle: * Less than 90 days Typical deal size: * $1-5k Sales environment(s): * Office or call center Onboarding time: * Less than 1 month 11 hours ago - save job Apply Now Apply Now Save this job