Responsible for picking, packing, and shipping all Time and Attendance orders within the designated time frame to meet the Service Level Agreements.

• Ensures that 99% of all shipments received by 2:00 PM are shipped in accordance with the Service Level Agreement.
• Builds Time and Attendance products into finish materials to ensure they are ready for shipping to clients/customers.
• Maintains accurate records of returned products using the Return Merchandise Authorization (RMA) system to ensure proper inventory control and record keeping.
• Receives orders and maintains accurate records of received orders into Oracle to ensure proper inventory control and record keeping.
• Applies firmware and software programs as deemed necessary by internal operations and external suppliers.
• Coordinates the return of warranty repairs with appropriate supplier to ensure the process is handled timely and properly.
• Monitor parts inventory and places appropriate replenishment requests with the appropriate departments to ensure supplies meet business needs.

• H.S. Diploma.
• 2 years of experience in Technical experience.
• Possesses strong technical aptitude.
• Knowledge of Service Now.
• HRIS and Oracle. (Preferred)
• Licensed forklift operator . (Preferred)
• Strong customer service, problem resolution and communication skills necessary.
• Ability to move 50 pounds.

Paychex, Inc. is a recognized leader in the payroll, human resource, and benefits outsourcing industry, with a steadfast commitment to success and a record of achievement.