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CBD Store Manager


CBD Store Manager

Frederick, MD
  • Responsibilities



    To give direction and leadership toward the organization's mission, strategy, and annual goals and objectives. To implement and manage the strategic programs, services, goals and objectives of the organization.


    • Provides strategic direction and thought leadership to the retail organization, with a strong understanding of the market and customer needs, as well as anticipating future needs.
    • Performs a significant role in defining objectives, strategies and plans, and working with cross-functional partners (Operations, inventory/planning, finance, advocacy, etc.) to implement those plans.
    • Maximizes retail productivity, sales and profit, while ensuring that standards of service excellence are continuously met and improved upon.
    • Recommends and implements techniques to improve productivity, increase efficiencies, enhance customer experience, and maintain best in class practices.
    • Responsible for driving brand initiatives, including overseeing the customer experience of the brand and community outreach within this channel.
    • Identifies trends and opportunities to define changes in process and procedures that drive operations and selling agendas.
    • Proactively collects voice of the customer feedback, and uses feedback to implement new product offerings.
    • Ensures a world-class experience exists for our customers.
    • Understands and remains current on market demand for product offerings, and ensures store teams are trained to meet customer needs.
    • Creates an environment in which a personal, customer-focused, and service-oriented mentality is standard.
    • A critical element of the role will be to ensure that the environment and patient experience reflect my client’s vision and values.
    • Partners with internal teams to ensure product and store allocations provide a cohesive strategy and brand experience to drive sales revenue opportunities.
    • Develops training and reinforces service, product, operations and management expectations through training and development of store teams.
    • Maintains a presence in the field in order to effectively coach and support store team.
    • Ensures operational priorities, processes and procedures are communicated, understood and executed consistently across all locations.


    • Retail Cannabis management experience 1-2 years
  • Industry
    Human Resources