Warehouse Associate (Order Fulfillment)
Radwell International LLC | Inventory & Logistics
Full-Time | Hourly | On-site
Schedule: Monday-Friday – 10:00am to 7:00pm
1 Millennium Drive, Willingboro, NJ 08046

Summary

Radwell International is seeking a dependable and detail-oriented Warehouse Associate to join our Inventory & Logistics team. This role is responsible for preparing customer orders for shipment, verifying product accuracy and condition, and ensuring all orders are packaged according to company quality standards.

The ideal candidate enjoys staying active, working in a fast-paced warehouse environment, and takes pride in delivering accurate, high-quality work. This position offers an opportunity to become a key contributor to Radwell's commitment to exceptional customer service and on-time order fulfillment.

Key Responsibilities

• Verify item quantity, condition, and cleanliness against pick tickets prior to shipment
• Ensure all unnecessary labels are removed while preserving original manufacturer labels when applicable
• Protect screens and sensitive components from damage during packaging and shipment preparation
• Properly coil and secure cables prior to packaging
• Utilize protective materials, including ESD bags, foam, and cushioning products, to ensure products are protected throughout shipping
• Review repair orders to ensure all required documentation and work reports are included prior to shipment
• Verify all customer service exceptions and order requirements are addressed before invoicing
• Package surplus, repaired, and inventory products according to company standards and quality requirements
• Work closely with Order Resolution Associates to investigate and resolve order discrepancies
• Maintain accuracy and productivity standards while processing customer orders
• Support warehouse operations and assist with additional duties as assigned

What We Are Looking For

• Strong attention to detail and commitment to quality
• Ability to work efficiently in a fast-paced warehouse environment
• Basic computer skills and ability to navigate company systems
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Positive attitude and strong work ethic
• Some technical aptitude or industrial product familiarity is a plus
• Commitment to workplace safety and operational excellence

Knowledge and Skills

• Computer proficiency
• Ability to multitask and manage competing priorities
• Excellent attention to detail
• Strong problem-solving abilities
• Effective communication skills
• Ability to follow established processes and quality standards
• Ability to maintain productivity goals while ensuring accuracy

Education and Experience

• High School Diploma or equivalent required
• Previous warehouse, order fulfillment, shipping, receiving, logistics, or production experience preferred
• Technical or industrial product knowledge is a plus

Compensation & Bonus

The recruiting base salary range for this full-time position is $18.00 per hour.

Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.

This role is eligible for commission after successful completion of the introductory 90-day period.

Radwell Benefits

• Medical, dental, and vision coverage starting Day 1 of employment.
• Company-sponsored short-term and long-term disability
• Company-paid $50,000 life insurance
• 401(k) with company matching
• 15 PTO days (accruing from day 1, available immediately)
• Paid company holidays
• Free onsite gym
• Additional voluntary benefits available to full-time employees

Work Schedule

This is a full-time position scheduled Monday through Friday from 10:00am to 7:00pm. Additional overtime, including Saturdays, may be required based on business and production needs. Employees are expected to maintain reliable attendance and adhere to company scheduling policies.

Work Environment

This position operates in a warehouse environment and requires frequent standing, walking, repetitive hand motions, and lifting throughout the workday. Employees must be capable of lifting up to 35 pounds frequently and up to 100 pounds occasionally. Frequent walking on open raised catwalks may be required. Closed-toe, hard-soled footwear is required, and employees must follow all company safety policies and procedures. Radwear apparel, ID badges, and access cards must be worn as required.

Radwell International LLC is an equal opportunity employer.

Required Skills

Required Experience

• Identify prospects for company's services and develop and implement focused strategies to reach an extended audience of decision makers in which to formally present company's capabilities.
• Identify problems or needs of potential customers and effectively utilize consultative sales techniques to address customer needs. Develop targeted proposals to accurately solve customer concerns and best position Graebel's capabilities.
• Understand and collaborate with the company's supplier partner network and utilize that understanding to drive and design appropriate service solutions for new customers.
• Lead or coordinates the response to formal Requests for Proposals (RFP) from prospects. RFP's are comprehensive and accurate, addressing all customer requirements and concerns. Crafts effective presentations of company's services and capabilities to buying influences and involves the right people in the sales process at the appropriate time.
• Grow annual sales volume by adding new accounts, increase business from existing accounts and price increases. Communicate effectively with all corporate colleagues involved in the sales process, implementation, service delivery, finance and customer service and risk management to ensure 100% customer satisfaction.
• Evaluate the market for Graebel's services including projections from current customers and provide management critical information for strategic business planning and new and innovative sales initiatives. You will be accountable to help agenda regional and global sales and marketing meetings, sales reports, contracts, customers profiles and all company documentation.
• Keep abreast of regulatory issues as it relates to the global and talent mobility industry and relevant to company's practices regarding policies and procedures. Bring in new ideas, innovations and identify how the evolving global mobility landscape can be supported through company's products and services both in relocation and consulting services.
• Lead and facilitate at industry events in presentations, round table or other discussion opportunities. Facilitate Graebel events (local or regional) by driving the organization in collaboration with company events team, supporting agenda planning, and hosting clients and prospects and leading content sessions.
• Maintain Graebel's Customer Service Management System (Salesforce) to manage the sales process and meet customers and prospects needs throughout assigned opportunities and territory.
• Other duties as assigned.