JOB SUMMARY

Monday-Friday 8am-5pm

The eProcurement Specialist will be responsible for growing and maintaining Radwell eProcurement business across all platforms in the U.S. and internationally.

We are looking for a highly motivated change agent who can collaborate with cross-functional teams, build and maintain customer relationships, manage multiple projects and meet tight deadlines. The ideal candidate is a creative problem-solver that will turn any challenge into an opportunity and is comfortable working with several moving pieces at once. This individual should also be adaptable to new technology in eProcurement domain and can think holistically to update our business workflows for our internal teams. This role reports directly to the Director of eCommerce.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Grow Radwell eProcurement business
• Work closely with key account sales team for customer prospecting
• Manage customer onboarding projects to completion
• Resolve all customer eProcurement integration issues
• Collaborate with IT development team to develop and deliver custom requirements from customers
• Develop roadmap to customer integrations, e.g. platforms, protocols, document types, invoicing
• Generate insightful management reports based upon transaction, sales, trends, and other metrics
• Partner with sales team to drive more business out of onboarded customers

May be modified from time to time. Other duties, tasks and work may be assigned.

METRICS

• Complete all customer eProcurement onboarding projects
• Meet project deadlines and goals as agreed through project planning
• Handle day-to-day operations in a responsive, accurate, and timely manner
• Channel revenue increase from both new and existing customers

QUALIFICATIONS

• Ability to make and keep commitments to the team
• Ability to solve complex problems
• Ability to quickly learn and apply new technical skills in both a classroom and independent-study setting
• Attention to detail
• Ability to work effectively with little or no supervision
• Analytical skills

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**KNOWLEDGE & SKILLS REQUIRED **

• 2-3 years experience in B2B eCommerce
• 2-3 years experience in eProcurement platforms Ariba, Coupa, and Oracle
• 2-3 years experience in PunchOut cXML, OCI, and EDI
• Microsoft Word, Excel, PowerPoint
• Strong written and verbal communication skills
• SQL Server query experience is preferred
• Adobe Commerce experience is preferred
• Chrome Developer Tools

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**EDUCATION & EXPERIENCE **

AS, AAS, BS or equivalent degree in a technology related discipline such as Computer Science or Management of Information Systems

**PHYSICAL DEMANDS **

• Continuous sitting and typing for extended periods.
• Occasional, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling
• Lifting requirements include occasional lifting of up to 25 pounds

SALARY RANGE INFORMATION:

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

SALARY RANGE

$60,000-$75,000 annual base salary

#RADL

Required Skills

Required Experience

· Possesses critical thinking and problem solving skills.

· Possesses effective oral and written communication skills.

· Possesses effective interpersonal relationship skills.

· Ability to utilize computers for documentation purposes.

· Bilingual English/Spanish preferred.

· Ability to read and comprehend English at a level necessary to follow written and oral instructions and safety precautions.