Associate – Client Service Team

What does the ideal role look like for you? Autonomy, high personal impact, and an introduction to the world of business without pigeonholing yourself into any one industry? A clear path towards leading your own team and managing blue-chip client relationships in two years’ time? Running your own multimillion-dollar book of business in five years? If this resonates with you, read on.

We’re a global team of ambitious, mission-driven professionals committed to accelerating progress for our clients and for our people alike. From the moment you join us as an Associate early in your career, you’ll have significant autonomy and responsibility. You’ll get intense training and countless professional development opportunities to help you excel in your role. And you’ll have opportunities to work and spend time with like-minded colleagues from across the globe right from the get-go.

Through hard work, drive, emotional intelligence, and a commitment to delivering results, you’ll be on the path to becoming Manager in two years and Vice President in five, all while being part of a global team that’s dedicated to building a business, improving themselves, supporting one another, and celebrating successes together.

The Role

As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts.

• Your role is to focus on clients’ knowledge gaps and identify specialists with the knowledge that can address them.
• Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions.
• You’ll spend considerable time reaching out by phone to experts to assess whether their expertise is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time.
• Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

This is a fast-paced, client facing, communication-intense role with a clear focus on effectiveness and revenue generation. Associates develop skills in negotiation, professional communication, project management, client service, conflict resolution, and training which pave their way to successful careers in commercial and operational leadership.

What We Look For

We’re not concerned about what you’ve studied and you don’t need to have a specific type of experience to join us because we’ll teach you how to be successful in this role, but you should have an interest in working in a client-facing, business-oriented capacity. You’ll need to bring a client-first attitude and be results-oriented, driven, and emotionally intelligent. You’ll need to embrace our entrepreneurial, fast-changing, and highly collaborative environment and demonstrate strong interpersonal and leadership skills.

Requirements

• 0-3 years' work experience
• Bachelor's degree, with strong academic credentials and noteworthy extracurricular leadership
• Evidenced success in a professional and/or extracurricular field
• Fluency in English is essential. Fluency in a relevant foreign language is a plus

AlphaSights is an equal opportunity employer.

Full benefits

AlphaSights is a global leader in knowledge search. Our mission is to connect the world’s top professionals with the world’s best knowledge, helping them improve critical decisions, sharpen their thinking and drive their business forward. Investment firms, consultancies, corporations and non-profits rely on AlphaSights to connect them efficiently and intelligently with experts across all industries and regions.