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Product Operations Intern

Learn more about Experian
Experian

Experian

Product Operations Intern

Remote
Internship
Paid
  • Responsibilities

    Company Description

    Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

    Experian’s Strategic Strategy Intern Program (within the Global Strategy team) offers an opportunity to learn about Experian’s business and the core aspects of our strategic systems and methodologies. The intern program is targeted towards undergraduate students and gives exposure to fundamental accounting and finance principles through project work. 

    As a member of Experian’s strategy team, you'll have a major role in compiling and distributing the Competitor Weekly Report, in addition you will assist in ad hoc projects involving the analysis of business issues, recommending solutions, demonstrating your analytical and problem-solving abilities, and working with peers and business partners to understand financial decisions that maximize shareholder value.

    Job Description

    • Gather, write, and refine product requirements from users and internal stakeholders

    • Develop product expertise from a technical and market perspective by understanding user personas, product features and functionality, product value proposition to clients, architecture, code base, and technical components

    • Develop strategies to improve product documentation based on the voice of the customer feedback

    • Work cross-functionally with product management, sales, finance, marketing, and developer teams to define and prioritize product enhancements and new products for the product roadmaps

    • Develop technical documentation, marketing and sales enablement materials to ensure clients’ successful adoption of our products

    • Plan, prioritize, and maintain product feature backlog and development for various products

    • Following Agile processes which support product requirements, backlog grooming, sprint planning, and ticket creation

    Qualifications

    • Knowledge of Agile framework and Product Development Lifecycle.

    • Knowledge of UX and Design processes.

    • Willingness to learn, accept feedback, ask questions, and find answers.

    • Currently enrolled in a graduate, bootcamp or undergraduate degree with a background in business administration, computer science, or equivalent skills or experience.  

    • Strong collaboration skills, ability to provide write clear instructions, called user stories.  Motivated self-starter and willing to assist team members to achieve a common goal. 

    • Strong communication skills and prior experience working directly with clients.  Outstanding project management capabilities.  

    • Basic knowledge of HTML, JavaScript, Python or other technical programming language required, or strong aptitude to learn these skills.  

    • A team player and fanatic about delivering high-performing, customer-centric products.

    Additional Information

    • This position can be 100% remote

    • Volunteer Time Off

    • Competitive pay

    • Flexible work schedule and relaxed dress code

    • 401(k) after 90 days of employment

    All your information will be kept confidential according to EEO guidelines.

    Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!

    If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include this Job Title in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

    Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!

    If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

    Experian Careers - Creating a better tomorrow together

  • Industry
    Information Services
  • About Us

    Calling all authentic individuals! Experian's mission is to unlock the power of data and technology to improve our world. We can do this when every team member brings their whole self to work. Together we really can create a better tomorrow.

    As the world’s leading global information services company, we help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

    We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.