Qualifications

• 3+ years in business analysis, systems analysis, process design, consulting, or a comparable role translating business needs into working solutions.
• Demonstrated experience designing or configuring something non-trivial and automated, and the ability to walk us through the tradeoffs you made and where it could break. We care considerably more about this than about which tools you used.
• Hands-on experience with AI and LLM-based tools beyond casual use. You understand prompting and context, and you have seen these systems fail in ways traditional software does not.
• Strong analytical and critical thinking skills, with the ability to decompose a messy human process into steps, inputs, decisions, and outputs.
• Data literacy - you can reason about where data lives, which system is the source of truth, and how records relate across systems, and you have the persistence to build that picture for an unfamiliar set of tools.
• Comfortable reading technical documentation and API references independently, and reading configuration or code well enough to understand what a workflow is doing.
• Excellent written and verbal communication skills, with the ability to facilitate working sessions and present to stakeholders.
• Experience in testing, QA, and root cause analysis of issues.
• Ability to build effective stakeholder partnerships.

Strongly Preferred

• Familiarity with any part of the marketing domain - content production, events, research, partner programs, campaign structure, or audience segmentation. Deep expertise in any one area is not required.
• Exposure to agent frameworks, orchestration tooling, or emerging standards for connecting AI systems to enterprise tools and data.
• Familiarity with work management tools such as Shortcut, Jira, or similar.
• Proven track record of independently owning a workstream or product area end to end.
• Experience introducing a new capability or way of working to an audience that was not asking for it.

A Note on the Technical Bar

You will notice this posting does not ask for a programming language. That is deliberate. We believe the leverage in this work is shifting away from syntax fluency and toward sound judgment about configuration, guardrails, data, and how people and agents divide up a workflow. We have staffed the team accordingly, and there are experienced engineers here who lead the problems that require custom code. If you write code, that is welcome and useful. If you do not, it will not hold you back - but you do need to be technical enough to reason about how systems fit together and to tell a working solution from one that only looks like it works.

Location and Travel

This role is based in St. Louis, Missouri, on a hybrid schedule of a few days per month onsite. Strong remote candidates will be considered, with less than 10% travel to St. Louis.

Who You Are

The right person for this role is confident, self-managed, and does not wait to be told there is a problem. Beyond the qualifications, we are looking for someone who is:

• A problem solver who takes ownership and sees things through.
• Efficient and organized - you prioritize well and rarely need to be chased down.
• Intellectually curious - you pick up new domains quickly and enjoy learning how things work.
• A critical thinker who asks why, looks for patterns, and connects dots others miss.
• Analytically minded - comfortable with data and able to use it to tell a story and drive decisions.
• A strong communicator with great soft skills - you build relationships easily and know how to read a room.
• A go-getter who looks for opportunities to add value beyond what is assigned.

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $71,200 to $106,800 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits : Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please email taposting@wwt.com .

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.