Partner Management Team is responsible for developing, establishing, and maintaining ongoing company relationships with strategic partners. Builds Partner Landscape strategy with stakeholders (delivery teams) and internal business partners that satisfy partner needs, customer needs, and Dell needs. Identifies and develops relationship partner programs.

Join us as an Analyst, Partner Manager on the CSG Services team in Round Rock, TX do the best work of your career, and make a profound social impact.

What you’ll achieve

Candidates must possess a high degree of professionalism and a work style that promotes progress through teamwork in a dynamic, collaborative, and global environment. Candidates must be enthusiastically committed to delivering best-in-class solutions and the highest levels of quality management, be committed to continual progress, be able to communicate with confidence, clarity, and honesty, and take initiative and assume ownership of a wide variety of deliverables.

You will:

• Ensure consistency and governance for global partner programs and KPI (Key performance Indicator) standards
• Collaborate with programs team and partner management team to improve procedures to deliver high-quality services
• Drive day-to day-operational performance of partners on global metrics
• Responsible for ensuring partners are aware of all processes and procedures and comply
• Operational processes and tools training delivery to partners as required
• Support partner onboarding in collaboration with Procurement

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

**Essential Requirements **

• Work collaboratively in a cross-functional environment & handle multiple tasks.
• Reconcile and prioritize divergent demands of multiple parties.
• Work closely with Senior leaders and other colleagues within the region, outside the region to adopt and help develop best practice. 
• Solve problems with effective solutions and good organizational skills 
• Be flexible and able to adapt in a fast-paced changing environment
• Bachelor’s degree

**Desirable Requirements **

• Develop a general understanding of the various service partner types.
• Learn and assist with managing the partner billing activity that applies
• Assist with managing assigned partners according to the established processes
• Perform other related duties as assigned
• Gather reports and metrics as necessary to measure partner performance

Dell’s Flexible & Hybrid Work Culture

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

Compensation

Dell is committed to fair and equitable compensation practices. The pay range for this position is $52++,000++ – $++78,000++ depending on location.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

**Application closing date: ** 12/31/2023

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Dell Technologies Inc. is a multinational technology company. We are a diverse team with unique perspectives. United in our purpose, our strategy and our culture. Driven by our ambition and the power of technology to drive human progress. Unwavering in our commitment to equality, trust and advocacy for one another.