When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

Essential Duties and Responsibilities

• Analyzing and reconciling payment discrepancies and AR agings to ensure accurate billing and maintain invoice aging 95% current (1-30 days), claims aging 90% current (1-90 days), and minimize bad debt.
• Investigating the root causes of payment variances, short-pays, and unapproved deductions. Resolve discrepancies by collaborating with internal departments and external partners.
• Conducting in-depth research and root cause analysis on post audits, returns, warehouse fees, shortages, substitutions, and freight & handling claims.
• Reconciling and validating all returns deduction exceptions, including 812 tables and price adjustments. Verifying serial number issues and ensure appropriate supporting documentation is in place.
• Generating monthly credit and debit memos for shortages, paybacks, and refusals by reviewing master logs and remittance activity.
• Maintaining accurate return resolution tables by ensuring supporting documentation aligns with requirements and internal tolerance thresholds.
• Supporting 3PL’s and maintain accurate tracking logs. Coordinate efforts with fulfillment teams.
• Collaborating with sales and retailer accounting teams to address past due balances, follow up on collections, and document all communication.
• Analyzing payment trends and provide detailed reports on variances, patterns, and resolutions for leadership review.
• Assisting in month-end close reporting and accrual preparation for retailer accounts. Ensure variances between estimates and actuals are within acceptable thresholds.
• Ensuring compliance with established processes, including claim resolution deadlines, accurate documentation, and adherence to retailer guidelines.
• Participating in process improvement initiatives to enhance efficiency and accuracy in payment processing and reconciliation.
• Supporting internal and external audits by providing necessary documentation and explanations.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or one or more years of work experience.

Even better if you have one or more of the following:

• A degree.

• Analyzed financial data.

• Experience with financial analysis and systems.

• Demonstrated an ability to communicate with people in different roles and levels.

• Strong proficiency in Microsoft Excel (pivot tables, VLOOKUPs, formulas); advanced Excel skills preferred.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

You want more out of a career. A place to share your ideas freely. We power and empower how people live, work and play by connecting them to what matters most. If that inspires you, start the next chapter of your career here.