The Associate Delivery Analyst delivers data, data products and information that drive our client's multi-channel marketing capabilities. They understand the details of our client's data and Acxiom's products to ensure that our clients and / or third party vendors receive clean, enhanced, segmented, ready-to-market data. Associate Delivery Analysts strive daily to improve quality, and adhere to standard processes and procedures. They work with clients and / or third-party vendors to begin to understand requirements and escalate issues with a focus on maintaining a seamless process flow.
What you will do:
Begin to learn and understand the processes for some of the following depending on specific assignment:
Coordinating and managing source file receipt with clients, vendors, and/or internal stakeholders
Verifying input/output counts, monitoring data processing jobs and auditing/verifying the results based on historical trends. Accurately validating source
data, data formatting specifications, and output requirements according to specifications and service level agreements ensuring zero defects.
Learning and utilizing standard tools, products and platforms for processing files efficiently
Professionally communicating internally and externally with clients and stakeholders as appropriate and under the appropriate supervision
Delivering accurate output information to clients or their vendors through the appropriate data processing platforms
Utilizing transfer mechanisms to move data to appropriate platforms
Ensuring compliance with quality assurance processes, established procedures, project requirements and service level agreements/expectations
Formal mentorship concluded, Increased complexity of assignments - augmentation and/or independent segment owner, moderate complexity assignments - augmentation (1 or >) or owner, Low complexity assignments - owner (1 or >), Ability to see whole picture.
What you will need:
What will set you apart:
PRIMARY LOCATION CITY/STATE:
Homebased - Conway, Arkansas
ADDITIONAL LOCATIONS (IF APPLICABLE):
Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.