Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it benefits our people and communities worldwide. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

** What is the Internal WWT IT Team, and why join?**

The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technological infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.

By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will have a direct impact on the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.

The INFOPS Application Development team is responsible for the delivery and support of platforms used by our custom application development organization. These highly available platforms are used by our WWT internal users and external customers around the globe. The applicant will work in a fast-paced / highly collaborative environment, both within the team and across the organization. The team strongly emphasizes DevOps methodologies and partners with our stakeholders to deliver secure, reliable, and highly performant platforms that are easily consumable.

We are in search of an Associate Developer to join a talented group of software and platform engineers who will share in our passion for technology and excitement for taking on new challenges and implementing enterprise-grade solutions. The Associate Developer will work closely with other developers and platform engineers to learn and contribute to the build-out and integration of custom WWT applications and third-party vendor systems and products. This employee will leverage the expertise and experience from other developers to participate in driving complex projects and ensuring the delivery of high-quality software products. This could involve participating and contributing to design, writing code, testing, debugging applications, and documenting.

The employee is open-minded to varying opinions and able to work collaboratively to reach decisions that are best for our customers, business, and team. The candidate is eager to learn and cross-train relevant skillsets, making this an ideal opportunity for someone who wants to stretch the meaning of “full-stack developer” to the platforms that run and support custom-developed applications.

Job Responsibilities

Core Values & Learning

• Develop and apply WWT Core Values and best practices.
• Continuously learn and understand WWT’s business processes to support evolving technology solutions.
• Must learn and become self-sustainable in the team’s product portfolio.
• Software Design & Development
• Assist in designing, coding, and testing software applications.
• Develop and maintain in-house applications deployed into Red Hat OpenShift, databases, and business-critical services to meet changing platform requirements and improve efficiency.
• Build and maintain libraries to ease service consumption.
• Write and maintain code across automation platforms to support consistency and self-service capabilities.
• Testing & Quality Assurance
• Create and execute test cases for components/features, covering functionality and edge cases.
• Execute unit and integration tests using various testing frameworks and tools.
• Participate in code reviews and provide constructive feedback.
• Learn business processes to support functional and regression testing.
• Platform Engineering
• Manage Red Hat OpenShift clusters to ensure high availability and scalability of applications.
• Monitor and troubleshoot Kubernetes environments, identifying and resolving issues to maintain optimal performance.
• Implement and manage container orchestration using gitops, ensuring seamless integration and deployment of applications.
• Collaborate with development teams to design and implement CI/CD pipelines, leveraging Codefresh and gitops for automated deployments.
• Manage platforms WWT custom applications integrate with; Apache Solr, MongoDB, PostgreSQL, RabbitMQ, and other services to applications deployed into Red Hat OpenShift.
• Technical Problem-Solving & Troubleshooting
• Use debugging tools and techniques to identify and resolve issues.
• Participate in troubleshooting complex technical and functional issues across managed platforms.
• Perform preliminary analysis and adhere to standard operating procedures when addressing support issues.
• Enable and observe end-to-end monitoring of platforms for performance and availability; recognize and remediate anomalies.
• DevOps, CI/CD, and Platform Support
• Administer CI/CD and DevOps platforms (e.g., Jenkins, ArgoCD, Codefresh, Artifactory).
• Monitor ticket queues and respond to incidents and service requests.
• Provide on-call and after-hours support on a rotation, including Maintenance Windows no later than six months after hire.
• Support and maintain runtime environments and platform services.
• Agile & Collaboration
• Actively participate in Agile practices: sprint planning, daily standups, demos, retrospectives, etc.
• Collaborate with developers, cross-functional teams, partner engineering teams, and direct customers to understand requirements and engineer solutions.
• Cross-train with peers on application runtime and supporting platforms.
• Documentation & Communication
• Maintain technical documentation in line with team/organizational standards.
• Prepare content and deliver presentations to stakeholders.
• Communicate clearly and professionally with users, providing updates and support instructions.

Qualifications

• 1+ year in software development
• Experience with JavaScript, particularly with Node.js
• Experience with GitHub, Jenkins, Codefresh, CI build processes, and use of APIs
• Experience with data sources such as Oracle, PostgreSQL, MongoDB is a plus
• Experience with Java, Groovy, and Grails a plus
• Familiarity with RabbitMQ, Splunk, Linux, Apache Solr is a plus
• Experience with monitoring solutions is a plus (specific experience with Prometheus and Grafana is a strong plus)
• Comfortable with coding in languages as required, such as shell scripting, Python, and Go
• Strong Linux skill set with demonstrated knowledge of operating system commands and administrative principles
• Familiarity with container systems like Docker and the concepts of container orchestration platforms like Kubernetes or Red Hat OpenShift is a plus
• Experience with Ansible is a plus
• Experience working with Cloud Providers is a plus
• An agile mindset with experience in project organization, willingness to compromise, and the ability to work in a group setting
• Team-oriented individual with a strong work ethic and a self-starter
• Proven problem-solving, change management, and technical planning skills
• Excellent oral/written communication and interpersonal skills
• A passion to learn new skills and new technology

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

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Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.