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World Wide Technology

World Wide Technology

Associate Program Manager

Washington, DC
Full Time
Paid
  • Responsibilities

    WHY SHOULD YOU JOIN THE PUBLIC SECTOR TEAM?

    We bring deep experience and expertise in developing the data-driven strategies and technical solutions needed to help deliver on these missions in the most effective way. We draw on our full-scale suite of end-to-end capabilities to help agencies upgrade and modernize their IT infrastructure by providing a collaborative environment in which to develop integrated, innovative services and solutions.

    WANT TO LEARN MORE ABOUT OUR PUBLIC SECTOR TEAM? CHECK US OUT ON OUR PLATFORM: HTTPS://WWW.WWT.COM/PUBLIC-SECTOR

    Want to work with highly motivated individuals that come together to form high performance teams? Come join WWT today! We are looking for an Associate Program Manager to support a large Navy program.

    RESPONSIBILITIES:

    • Manage the day-to-day operational and tactical aspects of multiple projects/programs

    • Support all operational and administrative requirements to progress the delivery and utilization of technologies contained within the Enterprise Agreement (EA)

    • Engage with OEM and customers to define, track, and manage requirements and contract execution

    • Manage and streamline asset management database and processes to identify and remediate gaps and inefficiencies

    • Work with OEM and Customers to increase accuracy of the Install Base records through SmartNet Account Clean-up, unattributed inventory identification, and deletion of expired assets at end-of-life or not in use

    • Provide in-depth Smart Account licensing training and best practices, serving as the long-term resource for advanced technical support needs

    • Develop and implement processes to automate licenses management and tracking

    • Develop and maintain customer-facing online portals

    • Construct and deliver supporting materials for metrics generation and tracking, and business reviews

    • Implement engagement reviews and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction

    • Manages day-to-day client interaction and expectations for multiple projects/programs to include client requests to drive EA adoption goals

    • Develop and manage a risk management program to identify and report risk across multiple projects

    • Proactively manage changes in project scope, identify potential crises, and devise contingency plans

    • Compile technical and programmatic lessons learned to improve contract execution and apply towards future business development opportunities

    • Strategically advise Engineering and Account Teams to expand GEMSS contract structure to other Navy and DoD Enterprise Agreement opportunities

    • Educate and Train Government customers on GEMSS EA coverage, tasks and process to guide customer licensing and technical services requests

  • Qualifications
    • Minimum of five years IT Project and Asset Management experience managing complex inventory and new product requirements.

    • Bachelor's Degree in a business or IT related field.

    • One to three years prior sales/business development experience is preferred

    • Hands-on experience managing DoD assets under the Joint Enterprise License Agreement (JELA) and the Global Enterprise Modernization Software and Services (GEMSS) contracts

    • Knowledge of the Navy's IT governance and implementation structure to include an understanding of the Budget Submitting Office (BSO) organization and associated stakeholder reporting chains and relationships

    • Understanding of financial processes. Able to create proformas, track project metrics, forecast future trends and manage change

    • Understanding of the Federal Planning, Programming, Budgeting and Execution process and contract processes

    • Able to manage contract modifications, control the impact to a program, and assist with negotiations on contract scope, cost, and schedule

    • In-depth technical knowledge of OEM hardware and software licensing constructs from a customer use-case perspective as applied in the Navy's technical environment

    • Good understanding of Supply Chain processes to identify, and recommend fixes, to process inefficiencies

    • Ability to work independently and aggressively track to project timelines

    • Strong communication skills (written, verbal, and presentation).

    • This role may require on-location work with WWT customers. Some customers may require WWT employees and contractors coming on-site to be vaccinated against COVID-19 and/or to receive frequent negative COVID-19 testing.

    Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!

    The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

    • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
    • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
    • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
    • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

    WORLD WIDE TECHNOLOGY, INC. OFFERS EXCELLENT BENEFITS AND COMPETITIVE COMPENSATION. VISIT OUR COMPANY WEB PAGE AT WWW.WWT.COM FOR MORE INFORMATION.

    EQUAL OPPORTUNITY EMPLOYER MINORITIES/WOMEN/VETERANS/DIFFERENTLY ABLED

     

  • Industry
    Information Technology and Services
  • About Us

    Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

    With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.