The Solution Architect is responsible for estimating, crafting, implementing, and managing change to custom client solutions. You will work with the external Acxiom client to gather and translate customer requirements into solutions, through architecture and design artifacts, and provide technical leadership to the project or account team, ensuring both the client's and Acxiom's overall business strategy and technical vision are incorporated into the solution. You will provide client support that requires a focus on consulting for proposed changes, process improvements, issue resolution, research of client data inquiries, and working closely with internal and external associates.

WHAT YOU'LL DO:

• Handle complex change that significantly impacts an existing solution
• Assist / Lead technical solution communications with the client and oversees progress throughout the implementation phase
• Anticipate obstacles and recommend solution options. Focus on client satisfaction while balancing corporate objectives, feasibility, and scalability of solution
• Gather partner requirements and transform the information into a logical process flow. Research possible approaches, evaluate cost, portability, compatibility, and usability, then engage in most efficient solution method for the changes/solution. Ensure the solution design fulfills functional and technical requirements. Accountable for the accuracy, process, integrity, quality, and stewardship of client solution architecture
• Maintain and enhance the roadmap for the client solution and maintain that solution roadmap with technical changes and direction including Acxiom standard components as often as possible
• Provide direction with technical and business partner requirements and overall project plan as it relates to the solution. Provide input into risk mitigation assessment. Ensure data solution design fulfills functional and technical requirements and can consistently meet progress against service level agreements (SLAs). Monitor solution enhancement/implementation progress to stay abreast of possible issues and future challenges
• Maintain domain expertise in Acxiom and industry technologies, verticals, and lines of business to help align client business needs to products, solutions and services offered. Document and share standard methodologies and case studies
• Define and adhere to Acxiom solution standards, estimates, processes, policies, and procedures. Utilize standard methodologies to promote consistency and drives alignment to standards within designated teams. Familiar with other department's methodologies including project management and development methodologies
• Identify areas of process improvement that drives profit enhancement and client value and instill that mentality while contributing through others
• Consult, advise, and educate management, affected teams, and clients through communications at the appropriate technical granularity. Incorporate lessons learned into estimates, standards, and protocols
• Have a solid grasp of pre-sales process focusing on scoping and estimation and be able to lead efforts for new projects for existing account/new log

#GD17

PRIMARY LOCATION CITY/STATE: Homebased - Conway, Arkansas ADDITIONAL LOCATIONS (IF APPLICABLE): Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

DO YOU HAVE?

• 4-year college degree in related field of study or equivalent work experience
• Experience in technical roles, including SQL EXPERIENCE designing solutions as an architect, developer, or similar role.
• Ability to collaborate with mid to high-level client partners and communicate effectively. Ability to adjust communication and presentation styles based on different audiences
• Ability to take detailed, highly technical concepts and present in a high-level non-technical fashion. Capable of effectively communicating the business benefits of the solution
• Strong written interpersonal skills

WHAT SETS YOU APART:

• Oracle
• Unix/Linux Environment
• Bash/Perl
• SFTP / SFG connections
• Knowledge of Acxiom's UDL
• Ability to manage the troubleshooting of issues and conduct performance tuning, logging
• Possess clear understanding of large enterprise sized middleware infrastructures
• Familiarity with general security concepts (authentication, authorization, encryption, digital signatures)
• Understanding of Marketing Campaign Execution
• API knowledge

Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day.