WHY WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 7,000 individuals and closed nearly $12 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the tenth consecutive year!

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Strategic Engagement Manager to join our Strategic Resourcing team.

WHY SHOULD YOU JOIN STRATEGIC RESOURCING?

Our Strategic Resourcing team consists of business leaders with decades of experience in services management, IT resourcing, engineering, professional services and customer satisfaction. They’ve helped organizations of all sizes, across industries, find and vet talent, fill skills gaps and accelerate mission-critical outcomes.

WHAT WILL YOU BE DOING?

The Associate Strategic Engagement Manager (Associate SEM) will work directly with the Strategic Engagement Management (SEM) team and will assist with the support of our teams, special projects and day-to-day operations.  The goal of the Associate SEM role is to develop into an SEM, ideally in 12-16 months, by growing and learning in the areas of personnel management, business operations, marketing, and all things WWT. As the Associate SEM gets comfortable with the mechanics of the SEM team, they will be assigned some low-touch resources and customers to manage under the guidance of an SEM or Senior Leadership.

The expectation of the Associate SEM role is that the chosen candidate will be actively engage with our SEM team and the entire Strategic Resourcing practice, that they will be an enthusiastic participant in our mentoring relationships, and that they are treated as a contributing team member on all fronts.  The SEMs will include them in all parts of the business and the Associate will be able to contribute or shadow on everything.  This role is vital to our team's success today, as well as the shape of our team in the future. 

RESPONSIBILITIES:

The following list are some of the core areas the Associate will develop during their first year in Strategic Resourcing.  The role should not be limited to this list, but these are the target areas of growth.  The Associate SEM will have access to a variety of mentors, extensive shadowing opportunities and the opportunity to work through each area throughout their normal day-to-day. 

Personnel & Relationship Management:

• Building relationships with the resources and customers, and becoming a Trusted Advisor for all things WWT

• Establishing regular communication cadence with each resource (1:1s, emails, team calls, etc.) and with our customer contacts.

• Ability to navigate scenarios around performance issues, difficult conversations and coaching, hiring/terminating, compensation discussions, etc.

• Timecard and time off management

• Navigating the Partner relationship in addition to the Resources/Customers

• Onboarding & Offboarding

Day-to-Day Operations:

• Learning and understanding the Strategic Resourcing P&L as well as engagement financials. This should include a strong understanding of general services financial terms and processes.

• Utilizing Strategic Resourcing reports from Tableau and Smartsheets including the team roster, dashboard, financials, burn rates, etc.

• Ability to work within our current tool base including SalesForce, The Deal, Tableau, Empower, Bullhorn, Trello, SmartSheets, etc. Actively participate in status reports, roster updates, SOP updates, Udemy reporting, etc.

• Understanding of the cross-functional teams that support Strategic Resourcing (sales, project coordinators, resource managers, regional managers, etc.) and our RASCI.

Marketing:

• Creating new ideas and content to be published on the WWT Platform for both internal and external audiences

• Be a visionary and think of ways to creatively enable our sales teams and educate our customers -- customer newsletters, communications, events, etc.

• Assist with the internal Strategic Resourcing Newsletter and all-hands calls

• Assist with creation of case studies and success stories around the Strategic Resourcing practice

WWT SME - the Strategic Resourcing Secret Sauce:

• Able to educate resources and customers on WWT reach back and culture. This includes the WWT IML, Platform/ATC, Command Center, Udemy, Mentors, etc.
• Build knowledge around WWT technical offerings outside of Strategic Resourcing including Application Services, Consulting Services, LaaS, Infrastructure Services, Supply Chain, etc.
• Ability to present the WWT Go-to-Market presentation from the heart
• Encourage resources and customers to utilize our reach back

QUALIFICATIONS:

• Strong communication skills (written/verbal/presentation)
• Ability to learn quickly
• Desire to be a leader
• Ability to work independently, strong problem-solving skills and not shy about suggesting new ideas or solutions
• Creative/innovative personality. Be a visionary!
• Baseline knowledge of World Wide Technology a huge plus
• Baseline knowledge of Professional Services and outsourcing/managed services/partner led engagements. Experience in the staffing or recruiting industry a plus!
• Baseline knowledge of IT/Technical industry a plus as well

WANT TO LEARN MORE ABOUT STRATEGIC RESOURCING? CHECK US OUT ON OUR PLATFORM: WWT - Strategic Resourcing

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

DIVERSITY, EQUITY, AND INCLUSION IS MORE THAN A COMMITMENT AT WWT -- IT IS THE FOUNDATION OF WHAT WE DO. THROUGH DIVERSE NETWORKS AND PIPELINES, WE HAVE A CLEAR VISION: TO CREATE A GREAT PLACE TO WORK FOR ALL. WE BELIEVE INCLUSION INCLUDES U. BE WHO U ARE AT WWT!

EQUAL OPPORTUNITY EMPLOYER MINORITIES/WOMEN/VETERANS/DIFFERENTLY ABLED

Preferred locations: AL, AZ, AR, CA, CT, DE, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

WWT HAS A VACCINE REQUIREMENT FOR ALL OF ITS U.S. WORKFORCE. ALL NEW HIRES MUST BE FULLY VACCINATED BEFORE STARTING AT WWT. APPROPRIATE RELIGIOUS AND MEDICAL ACCOMMODATIONS WILL BE MADE AND CAN BE DISCUSSED IN THE PRE-HIRE PROCESS.

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.