Sutherland Global Services is looking for bilingual Work-at-Home Professionals to join our dynamic team, CloudSource.

We’re looking for extremely driven individuals to provide world-class technical assistance and general support to our client’s customers. Bilingual is a must!

You don't need to be an IT expert, just a tech-minded go-getter with the ability to connect with people and succeed in delivering extraordinary service, let’s talk!

As a Cable and Technical Support professional in New York, New Jersey, or Connecticut you will provide world-class technical assistance and general support to our client’s customers. This could include answering inbound calls regarding technical issues and general billing inquires, scheduling technician visits, and ensuring customer needs are met in an efficient manner.

If you are interested in support and stability within a company that offers the tools necessary to take your work-from-home career to the next level, apply today!

• You must reside in the states of New York, New Jersey and Connecticut and be fluent in Spanish

• 60 credit hours of college OR 2 yrs military experience OR a technical certificate/degree

• A quiet place to work inside your home

• A headset for training & high speed internet service is required for all of our programs (1Mbps upload/15Mbps download)

• Solid computer keyboarding skills

• Experience in customer service, sales, and/or technical support

• We provide: the computer (Wyse terminal) along with keyboard, mouse, hard phone, headset (for production) and monitor.

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. Headquartered in Rochester, N.Y., Sutherland employs over 36,000 professionals and has locations across the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, UAE, and United Kingdom. For more information, visit www.sutherlandglobal.com