Join us as a Business Operations on our Telecom Strategic Planning and Operations team in MA/TX/Remote to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Business Operations Analyst**, you will be responsible for managing and maintaining centralized tools, templates and knowledge bases. You will work with a cross-functional team of operations leaders and project managers to ensure availability and accuracy of team data / content and drive application of consistent templates and work management/PM frameworks.**

You will:

• Maintain TSB tools including Smartsheet and MS Teams; manage access and vendor relationships
• Define and implement TSB knowledge management best practices and approach
• Maintain project management methodologies and templates
• Ensure centralized org processes are clearly documented and socialized
• Conduct routine auditing of business processes and data to ensure compliance to policies, efficiency and quality
• Support or facilitate projects under guidance of Operations leaders / Project managers

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

**Essential Requirements **

• Basic knowledge of knowledge management applications and tools
• Basic project management skills – detail oriented and structured thinking
• Solid communication and interpersonal skills
• Solid working knowledge of Microsoft Office applications
• Bachelor’s degree in business or related discipline

**Desirable Requirements **

• Strong knowledge of Smartsheet

Dell Technologies Inc. is a multinational technology company. We are a diverse team with unique perspectives. United in our purpose, our strategy and our culture. Driven by our ambition and the power of technology to drive human progress. Unwavering in our commitment to equality, trust and advocacy for one another.