Renewal Sales Specialist Citrix 445 reviews - Fort Lauderdale, FL We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU! Location: Fort Lauderdale Requisition: R12068 Renewal Sales Specialist (Open) Job Posting Title: Renewal Sales Specialist Job Description: Primary Duties / Responsibilities * Uses pre-established procedures and guidelines to respond to requests from internal and end-user customers, partners and distributors via phone, web, e-mail and fax * Assists customers with membership renewals as well as partners in opportunity development for membership renewals * Provides routine analytical and administrative support for customers, partners, and internal sales teams; such as troubleshooting license activation issues using scripts and defined procedures to determine appropriate action * Documents and tracks status of inquiries and coordinates appropriate responses requiring limited judgment to ensure customer satisfaction * Works on problems of lower scope where analysis of situation or data requires a review of identifiable factors. * Works under close or immediate supervision * Generates and analyzes licensing reports to maximize revenue associated with Subscription Advantage products, promotions and new product opportunities. * Processes Subscription Advantage, Appliance Maintenance, and Hardware Warranty contract sales for current and expired customers. * Generates all quotes necessary for Subscription Advantage, Appliance Maintenance, and Hardware Warranty sales opportunities. * Develops and fosters alignment with sales team members as needed to close sales. * Provides internal customer service to all Sales department teams regarding Subscription Advantage sales and opportunities and cross-sell and up-sell opportunities. * Utilizes CRM system and all necessary applications to manage and optimize sales all opportunities, correct licensing issues, merge records, and track all sales stages of the renewal opportunities. * Promotes team environment by assisting with training and development of fellow employees to enhance skills and abilities in performance of their duties. * Generates and presents reports as directed by Management. * Prioritizes workload in order to meet all KPIs, goals and objectives. Qualifications (Knowledge, Skills, Abilities) * Excellent communication and phone skills with strong sales and relationship building skills. * Ability to assess customer information, determine and address problem areas, formulate relevant solutions, and present the solution effectively. * Intermediate level of expertise using MS Excel, and MS Word. * Has knowledge of commonly-used concepts, practices, and procedures within support field * Must be able to work under and meet monthly, quarterly and annual quota requirements. * Must possess excellent verbal, written, telephone communication, and analytical skills. * Ability to work under pressure and meet deadlines, maintain a pleasant, professional attitude towards customers and co-workers. * Must have an effective and professional demeanor in conducting telephone sales with executive level customers. * Must be flexible, dependable and have a willingness to learn, excel and master their position as well as assist where and when needed. Requirements (Education, Certification, Training, and Experience) * AA degree or equivalent preferred * Minimum of 1 years sales/ telesales and experience working with enterprise level customers preferred * IT environment experience preferred. * Experience with Vantive CRM, SAP, Citrix Subscription Advantage, software licensing programs, Salesforce, and MS Office preferred. * Fluent English and Portuguese required. Functional Area: Inside Sales - Renewals About us: Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what were all about. The Perks: We offer competitive compensation and a comprehensive benefits package. Youll enjoy our workstyle within an incredible culture. Well give you all the tools you need to succeed so you can grow and develop with us. Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at taoperations@citrix.com for assistance. Citrix Systems, Inc. - 16 hours ago - save job - original job Apply On Company Site Other jobs you may like Sales Specialist-Devices Motorola Solutions - Plantation, FL 11 days ago Sales Specialist Plumbing Lowe's Inc. - Davie, FL Lowe's - 12 hours ago Therapeutic Sales Specialist - Miami, FL Dermira, Inc. - Miami, FL 21 days ago Easily apply Therapeutic Sales Specialist - Fort Lauderdal... Dermira, Inc. - Fort Lauderdale, FL 21 days ago Easily apply Produce Market Sales Specialist (CA or FL) QTI Group - Fort Lauderdale, FL 21 days ago * Renewal Sales Specialist jobs in Fort Lauderdale, FL * Jobs at Citrix in Fort Lauderdale, FL * Renewal Sales Specialist salaries in Fort Lauderdale, FL Citrix Citrix 445 reviews At Citrix, we measure the value of technology by how it benefits people. Its about what they need to do and what they need to achieve. This... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume