DESCRIPTION
Ingram Micro is seeking a motivated and talented CLOUD CUSTOMER SUPPORT REPRESENTATIVE that is passionate about PROVIDING BEST IN CLASS CUSTOMER CARE AND BRINGS AN INTEREST IN DIVING INTO THE WORLD OF TECHNOLOGY to join our growing Cloud division.
WHO IS INGRAM MICRO CLOUD?
Ingram Micro Cloud, a business unit of Ingram Micro, powers the world's largest cloud marketplace, and is committed to helping our partners accelerate their digital business success by leveraging our hyperscale platform technology, infinite ecosystem of cloud solutions from the biggest innovators in the tech industry, and go-to-market support and resources to increase adoption and growth. With proven proficiency in SaaS, IaaS, IoT, security, and XaaS technologies, we invite visionaries to join our team and make an impact on this fast-growing industry.
HOW DO YOU STAND OUT?
If you have experience working in a high-volume call center and thrive in a fast paced environment, this job is for you! You'll be taking inbound service requests by phone and emails and using your technical expertise and passion for outstanding customer service to answer questions and or troubleshoot technical issues to find solutions.
ESSENTIAL RESPONSIBILITIES OF YOUR ROLE:
*Note: This is not a complete list of tasks
KNOWLEDGE, SKILLS, AND/OR ABILITIES YOU NEED TO HAVE:
WHAT THIS POSITION OFFERS YOU
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
It’s no surprise that technology powers the planet. And what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population.
By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.
What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else.
Let’s shape tomorrow.