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Cloud Support Engineer Online Course

Learn more about AWS Educate
AWS Educate

AWS Educate

Cloud Support Engineer Online Course

Remote
One Time
Unpaid
  • Responsibilities

    AWS Educate is Amazon's global initiative to provide students comprehensive resources for building skills in the cloud. It is a no-cost curriculum providing access to content, training, pathways, AWS services.

    Cloud Support Engineers work with companies every day to help them move their technology to the cloud and solve different types of technical challenges. They’re also the voice of the customer and provide feedback on customer needs when working with engineering teams to develop new features. This role requires a wide range of technical knowledge, from operating systems to web applications. In this pathway, which contains about 35 hours of learning, you'll learn about the skills a Cloud Support Engineer uses to troubleshoot and find customer solutions.

    In this pathway, you'll explore:

    1. Various platform technologies, including Windows and Linux, and virtualization.
    2. Networking topics, including architecture, protocols, virtual private clouds, provisioning, directory service, and troubleshooting tips.
    3. Different scripting languages necessary for this role, including Python, Javascript, and using the command line interface.
    4. General cloud security topics.
  • Qualifications

    This survey course is aimed at individuals interested in cloud topics with little or no working knowledge of AWS. You do not need to be currently enrolled in college/ university to apply for this course, but we recommend you use a school email to sign up!

  • Industry
    Information Technology and Services
  • About Us

    AWS Educate allows you to explore Cloud Career Pathways to learn the top cloud skills in leading cloud careers. From Machine Learning Scientist to Application Developer, each pathway aligns to a specific job role and includes 25+ hours of self-paced content with knowledge checks. Earn credentials for completed pathways to share with prospective employers