DESCRIPTION

Ingram Micro helps businesses fully realize the promise of technology. TM No other company delivers the full spectrum of global technology and supply chain services to businesses around the world. Ingram Micro's global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve. Combined with distinct market insights and the trust and dependability generated from decades of strong partner relationships, Ingram Micro stands apart as the global technology services provider for the future.

SUMMARY OF RESPONSIBILITIES

In this role you will be the primary point of contact and subject matter expert for export compliance systems operations, advise with compliance knowledge and technical expertise. you will be responsible for working with stakeholders to analyze business scenarios in various ERP systems via building reporting tools (queries) and data analyses, propose and validate solutions by performing UAT and production QA to meet business needs. The ideal candidate will also help drive process improvements by sharing the primary objective to increase efficiencies, accuracies and productivities.

Major Responsibility : Export Compliance Program Management for Clients Supporting Actions:

• Collaborate with high profile clients and project leads on multiple large projects that span across multiple platforms or ERPs (SAP, IMFirst , Impulse, Shipwire, etc.) and multiple development teams
• advise with compliance knowledge and technical expertise during the requirements gathering process

Major Responsibility: Automation , Process Improvement and System Enhancement Supporting Actions:

• Partner cross-functionally to create and provide data and system requirements needed to develop metrics.
• Initiate in delivering business and systems process automation improvements and provide solutions with primary objective to increase efficiencies, accuracies and productivity.
• capture feature/function information at varying levels and document them in a requirements management tool (BRDs, JIRA, etc.)
• Create test cases and provide UAT results

Major Responsibility: Performance Metrics, Reporting, and Analysis Supporting Actions:

• Develops key performance metrics and dashboards and presentations to help drive key business decision-making and provide data-driven improvement recommendations through data mining and analyses.
• Detailed monthly reports along with occasional ad hoc reporting will be required.

Major Responsibility: Supporting Systems Operations and Auditing Supporting Actions:

• Resolve issues and bug reports raised by users in a timely manner.
• Enhance scripts/applications based on additional new requirements.
• Produce technical design as required. Create and maintain documentations to provide a comprehensive understanding of scripts/applications.

Education: Bachelor's degree.

Experience: Previous analytical experience required. Excellent interpersonal , verbal and written communication skills

A complex level of knowledge of the MS office Suite, including:

• MS Excel - writing macros, developing formulas, using functions such as pivot and lookup tables
• MS Access - multi-table queries, report generation, macros, forms (preferred)
• General knowledge in MS Outlook, Word, Power Point.
• Experience with Query Languages (SQL, Python) recommended
• Working knowledge with Magellan or other Business Intelligence software , creating queries and report generation is a plus
• Familiarity with ERP system such as SAP/GTS, or other Trade Compliance systems and tools is a plus .
• Ability to analyze and interpret statistical reports .
• Time management, prioritization, and organizational skills; ability to prioritize among demanding and sometimes conflicting requirements.
• Attention to detail and data integrity ; with high level of d il i gen ce and professionalism

Occasional extended work hours may be required.

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. Share: mail

It’s no surprise that technology powers the planet. And what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population.

By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else.

Let’s shape tomorrow.