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Contract Specialist - Cloud Operations

Learn more about World Wide Technology
World Wide Technology

World Wide Technology

Contract Specialist - Cloud Operations

Remote
Full Time
Paid
  • Responsibilities

    Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation.  From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work.  We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers. 

    At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 6,000 individuals and closed nearly $12 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the ninth consecutive year!

    Want to work with highly motivated individuals that come together to form a high-performance team? Come join WWT today!  We are looking for an Contract Specialist to join our Contract & Licensing Operations Team within Sales Operations today!

    WHY SHOULD YOU JOIN THE SCLO TEAM?

    As a Contract Specialist within WWT, you will serve a critical role within our Service Contract & Licensing Operations team and interact directly with Inside Sales, Global Order Operations, WWT Account Managers, WWT Finance Teams, authorized suppliers and end-user customers. This team delivers critical support to WWT’s customers by proactively managing their service contracts and subscription renewals of which you and the team will provide. By joining the SCLO team, you will truly have the opportunity to hone in and master your craft and realize what is needed to solve real life business issues! If you are looking to further understand and support the many consumption models and recurring revenue of our customers, please look into joining WWT today!

    RESPONSIBILITIES INCLUDE:

    • Responsible for facilitating the pre-paid and monthly invoice process for our Subscription and Consumption Contracts

    • Review monthly invoices and work with WWT Inside Sales Representatives and Procurement Specialists to ensure the orders are properly set up in our system

    • Follow up on each invoice to ensure that the monthly invoices have been processed through our system including Account Payables and Account Receivables

    • Constantly evaluating and evolving our quote to cash processes to improve the customer / supplier experience with WWT and ultimately lead to renewal of the subscription contract

    • Build and maintain strong working relationships with customers, suppliers, and internal operations

    • Close collaboration with the WWT Sales Team to manage Subscription and Consumption Contracts

    • Close collaboration with the WWT Sales Team to manage Subscription renewals

    • Timely and accurate execution of recurring and consumption invoicing activities

    • Management of outstanding invoice reports from OEMs

    • Assist the team with any needs during high volume days / weeks / months

    • Assists finance, and internal sales teams in resolving invoicing discrepancies

    • Review contract expiration dates and initiate the renewal at least 60 days prior to expiration date

    • Contribute and be accountable for the achievement of Key Performance Indicators

    • Proactively identify and implement actions to achieve efficiencies in our daily processes

    PERSONAL ATTRIBUTES:

    • Must have a passion for learning and continued education regarding our go-to-market strategy, our processes and the Information Technology industry

    • Ability to prioritize and perform work in required time frames

    • Capability to multi-task and adapt to change

    • Ability to communicate effectively and in a timely manner

    • Strong Organizational Skills

    • Detail Oriented and Critical Thinker

    • A willingness to do whatever it takes to get the job done

    • Proactive attitude and work ethic

    • Must be a team player

  • Qualifications

    QUALIFICATIONS:

    • B.A., Business, Finance or other related field or equivalent work experience
    • 1-3 years of technology vendor relationship development experience preferred
    • Demonstrated business analyst experience preferred
    • Proficient PC skills (Microsoft Word, Excel).
    • Ability to work independently and/or on a team with minimal supervision
    • A subject matter expert in technology partner processes a plus
    • Excellent communication skills.

     

    WANT TO LEARN MORE ABOUT WWT? CHECK US OUT HERE: https://www.wwt.com/about

    The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

    • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
    • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
    • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
    • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

     

    ** SOME WWT CUSTOMERS HAVE A COVID-19 VACCINE REQUIREMENT. IN ORDER TO WORK ON PROJECTS FOR THESE CUSTOMERS, EMPLOYEES MUST BE FULLY VACCINATED OR HAVE AN APPROPRIATE RELIGIOUS OR MEDICAL EXEMPTION. **

  • Industry
    Information Technology and Services
  • Locations
    Maryland Heights, MO • Saint Louis, MO
  • About Us

    Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

    With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.